Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
How large can BUSY backup files be? Is there a limit?
The backup file size is depends on the data size in BUSY and there is no specific size limit for backup file.
Is it necessary to take a backup of a demo company?
If you are working in a demo company and prioritize data security, it is recommendable to regularly back up the demo company.
Is customer data encrypted and secured in BUSY?
If you regularly back up your data manually or through a BUSY agent, your data is secured and encrypted on your system.
Secure and encrypt backup files in BUSY. How?
The BUSY backup files are secure in Google Drive. We recommend to do the backup configuration in BUSY agent for secure data.
The backup file is not visible in the live stream. Why is the backup not showing, and how can I access it?
You can view the backup files in the folder which you have specified for the data backup in your local drive.
Should I take a backup before making configuration changes to avoid any issues?
Yes, it is recommended to take a backup before making any configuration changes to avoid any potential issues or data loss.
What folder should I save my backup files to on my desktop?
There is no default folder for taking backup from BUSY. However you can set default backup folder in the Backup configuration.
Will restoring a backup cause any issues with my current data?
Restoring a backup of an existing company and overwriting its data can cause the issues and errors in the current data.
Will my data be safe if I delete the backup?
Your data will be safe if you delete the backup.But it is highly recommend not to delete backup from your system.
I need help locating and opening a backup I created.
To locate your backup files you can check the folder in your system drive where you have taken backup from BUSY.