Frequently Asked Questions

To find and fix any formula errors in BUSY,
1.Check the formula used in the report or voucher to ensure it is correct.
2.Utilize the calculator in BUSY to double-check calculations.
3.If issues persist, share your remote desk or AnyDesk with a BUSY support executive for further assistance.

Error occurs due to many reasons in BUSY, the solution may vary according to the error.
you can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in

To resolve the issue of unchecking data in BUSY causing specific feature issues, try restoring the data from a backup or reinstalling the software. It is also recommended to check for any errors or updates that may be affecting the feature.

If you're facing the problem of a voucher no longer existing, follow these steps:
1.Ensure you have a recent data backup.
2.Go to the housekeeping option.
3.Select Check Incomplete Vouchers.
4.Choose the problematic entry, press F8, and delete it.
5.Re-enter the data to resolve the issue.

For basic troubleshooting in BUSY, please follow below steps :
1.Open Your Company in BUSY.
2.Go to the Help Menu.
3.Access Knowledge Documents.
4.Download If Needed.
5.Check for Data Corruption in General Documents.
By following these steps, you can troubleshoot common errors or issues in BUSY.

Please download the error report and check what error is coming. Further To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

Error mirror showing in BUSY while saving a bill means that there is an error in the transaction and it needs to be checked and resolved before the bill can be saved successfully.

Please elloborate your query or errors you are facing in BUSY and for support you can reach out at our 24 into 7 support numbers as provided on our official website busy.in

In BUSY you can run Regenerate Master Help Files and Regenerate Dual Vouchers from the Housekeeping Menu.
Please make sure to take backup of your data before run these process.

There is no specific time mentioned in the BUSY for how long you need to wait after a failed upload before trying again, its upon your data.