Frequently Asked Questions

Q: Why am I getting an error that the HSN code should be a minimum of characters in BUSY?

As per government rule it is mandatory if turnover less than or equal to Rs. 5 crore must use 4-digit HSN code for all the B2B invoices

Q: My BUSY data or reports are not updating properly. What could be causing this?

Ideally the data in the reports is update on real time basis, further provide more details as which report you are checking and facing such issues.

Q: While opening Account ledger in BUSY showing message no more records can be display

To fix the issue, there are no more records in the account ledger. It is recommended to run rewrite books from the housekeeping option in BUSY

Q: Who should I contact to get my data checked and repaired, and what will be the cost for this service?

To get your data checked and repaired in BUSY Accounting software, You can contact on helpline number 8282828282 or can mail to support@busy.in with attached file.

Q: I tried your suggested troubleshooting steps but am still seeing the error. What should I do now?

If the suggested troubleshooting steps don't resolve the error, reach out to our support team for further assistance or share your query/error at support@busy.in.

Q: What can cause the Nepali format problem and how can it be solved?

To solve the Nepali date error message in BUSY, you can reinstall the software to some other drive and check

Q: Why does Nepali show an error when opening BUSY and what can be done to solve this problem?

To solve the Nepali date error message in BUSY, you can reinstall the software to some other drive and check

Q: Is data recovery or transfer handled directly by BUSY or through a dealer?

The data recovery can be done by directly BUSY and dealers both.

Solutions to common issues related to Data Specific — Data Errors.

Support

Step-by-step Answers

Why am I getting an error that the HSN code should be a minimum of characters in BUSY?

As per government rule it is mandatory if turnover less than or equal to Rs. 5 crore must use 4-digit HSN code for all the B2B invoices

My BUSY data or reports are not updating properly. What could be causing this?

Ideally the data in the reports is update on real time basis, further provide more details as which report you are checking and facing such issues.

While opening Account ledger in BUSY showing message no more records can be display

To fix the issue, there are no more records in the account ledger. It is recommended to run rewrite books from the housekeeping option in BUSY

Who should I contact to get my data checked and repaired, and what will be the cost for this service?

To get your data checked and repaired in BUSY Accounting software, You can contact on helpline number 8282828282 or can mail to support@busy.in with attached file.

I tried your suggested troubleshooting steps but am still seeing the error. What should I do now?

If the suggested troubleshooting steps don't resolve the error, reach out to our support team for further assistance or share your query/error at support@busy.in.

What can cause the Nepali format problem and how can it be solved?

To solve the Nepali date error message in BUSY, you can reinstall the software to some other drive and check

Why does Nepali show an error when opening BUSY and what can be done to solve this problem?

To solve the Nepali date error message in BUSY, you can reinstall the software to some other drive and check

Is data recovery or transfer handled directly by BUSY or through a dealer?

The data recovery can be done by directly BUSY and dealers both.

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