Frequently Asked Questions

If you are aware of your login credentials and want to reset or change the username and password, follow these steps:
 Step 1: Login your Company.
 Step 2: Go to administration and click on the user option.
 Step 3: Now, Click on the modify tab and select the user master.
 Step 4: Finally, change the username and password accordingly and save the master.
 If you forget your login credentials, you must share your data backup via email to support@busy.in. The email should be sent from your registered mail ID for verification and assistance. After the password recovery process, you will receive the data on your registered email ID.

The password showing wrong due to multiple reason you have to follow these steps for checking this:
step 1: Make sure you have entered correct password 
step 2: Make sure number lock has been on if in password any numeric key
step 3: Check your system regional setting make sure you have taken English united kingdom or english united states
step 4: Chek date and time and make sure in time zone take chennai,kolkata,mumbai and new delhi
step 5: If still show wrong password you have to send data on our mail id support@busy.in with your license detail
step 6: Our concern team will reset your password and send data to you.

Step1: Ask if the company is data running on other system BUSY, and now running on this system
 Step2: Go to control panel setting, find region options
 Step3: Select the format united kingdom 
 Step4: Administrative language select united states
 Step5: Save the setting and restart the system 
 Step6: still no login in company, if user id password forgot
 Step7: told party send company data by mail to us on support@busy.in
 Step8: Provide with your detail firm name, contact person, mobile no, and series no 
 It may take 24 working hours to restart the password and send data you on mail.

To reset your password if you cannot log in to your company in BUSY, please follow these steps: 
 Step 1: If you want to reset Sub-user password then first login your company with super user(Admin user) and go to Administration tab and click on users. 
 Step 2: Click on modify and select the user of which you want to reset password and can change it and save. 
 Step 3: If you want to reset Super user (Admin user) password then you need to mail to your data to us on support@busy.in along with company's letterhead and BUSY Serial No.

If you unable to login your company show invalid login credentials, you can follow these steps to reset them:
 Step 1: If you want to reset Sub-user password then first login your company with super user(Admin user) and go to Administration tab and click on users.
 Step 2: Click on modify and select the user of which you want to reset password and can change it and save.
 Step 3: If you want to reset Super user (Admin user) password then you need to mail to your data to us on support@busy.in along with company's letterhead and BUSY Serial No.

If you are experiencing an issue while login into the company as showing an Invalid password,
follow the steps below to correct it:
Step 1: Ensure that the password you are entering is correct.
Step 2: Open the Control Panel and then navigate to the "Region" settings.
Click on the "Administrative" tab and select the "Change system locale" option.
Step 3: Untick the "Beta: Use Unicode UTF-8 for worldwide language support" option and restart
the system.
Step 4: If the issue persists then you have to share data with us at support@busy.in then we will
send your data after resetting the password on your mail within 48 hours.

To reset your password if you unable to login into your company in BUSY, please follow these steps:
 Step 1: If you want to reset Sub-user password then first login your company with super user(Admin user) and go to Administration tab and click on users.
 Step 2: Click on modify and select the user of which you want to reset password and can change it and save.
 Step 3: If you want to reset Super user (Admin user) password then you need to mail to your data to us on support@busy.in along with company's letterhead and BUSY Serial No.

To reset your password if you cannot log in to your company in BUSY, please follow these steps:
 Step 1: If you want to reset Sub-user password then first login your company with super user(Admin user) and go to Administration tab and click on users.
 Step 2: Click on modify and select the user of which you want to reset password and can change it and save.
 Step 3: If you want to reset Super user (Admin user) password then you need to mail to your data to us on support@busy.in along with company's letterhead and BUSY Serial No.

To change your username for logging in a company please follow the below option:
 1: log in the company with your old username password
 2: Go to administration
 3: Press enter on User then click on modify and then you can modify your login username and save
 4: Check through re-login your company with new username 
 If you forgot your company username and password then you can share your company data to your for reset password and then we will share your data after reset your password.
 We only required active BLS of your license.

If you want to reset your company's login credentials, you can follow these steps:
 Step 1: If you want to reset Sub-user password then first login your company with super user(Admin user) and go to Administration tab and click on users.
 Step 2: Click on modify and select the user of which you want to reset password and can change it and save.
 Step 3: If you want to reset Super user (Admin user) password then you need to mail to your data to us on support@busy.in along with company's letterhead and BUSY Serial No.