Frequently Asked Questions

To fix error of loading DLL.BUSY21 DAT follow these steps:
Step 1: First take backup of data.
Step 2: Then go in This PC then select C Drive then open window folder.
Step 3: Then select folder SysWow64 & then replace file DLL file from another system.
Step 4: Then open cmd & then register this file as REGSVR DLL file & then check.

Find out the steps to get support for errors In BUSY 
 Step 1 : First you have to provide your BUSY serial no
 Step 2 : Told us about the error no and errors details which are displaying in BUSY
 Step 3 : You have to connect your system online to show us on anydesk or ultraviewer if needed

If the error shows an RTE13 type mismatch, you need to check the below reasons:
1. Check the date format in the control panel; it should be the dd/MM/yyyy format.
2. Set the regional setting as per the English (united states).
3. Also, you need to date and format the time zone as Chennai, Kolkata, Mumbai, and New Delhi.

To set the UAC user account control in system follow below steps:
 Step 1: Go to Start and open Control Panel.
 Step 2: Select System and Security.
 Step 3: Under Security and Maintenance, select Change User Account Control settings.
 Step 4: Move the slider to bottom.
 Step 5: Select OK to save your changes.

If showing RTE5 while opening a company then follow the steps 
1 open BUSY and take a backup of the company then click on reindex database 
2 then select the company and select you can proceed as i have the latest backup and ok
3 then press ok for reindexing on each financial year and save

If showing RTE 13 type missmatch while opening BUSY then follow the steps 
to resolve 
1 Go to control panel from windows search option and click on regional setting 
2 Click on administrative and click to change system locale 
3 select region United states english and press ok
4 Restart the computer and reopen BUSY

To resolve the issue of blank screens when viewing voucher details in the BUSY, you can try adjusting the screen resolution settings. This may help make the voucher details visible on your screen.If you are generating Voucher list you need to confirm date range. also Check BUSY latest version and Release.

To save or submit your work in the accounting software, you need to check the below steps:
 1. You can check whether the error message is not showing when you save or submit your work.
 2. Also, make sure you have the right to save or submit your work while BUSY.

If some files in BUSY say status drive it means there is a space issue in this particular drive 
or the drive selected is not available to solve the issue you need to ensure that the drive you 
selected have showing in system and having space on it

If you are facing run time error 13 type mismatch at BUSY opening, then you must correct the regional setting of system by follow these steps:
Step 1: Go to control panel of system then click on region setting.
Step 2: Select English (United states) and save the regional setting.