Frequently Asked Questions

Solutions to common issues related to Errors Feedbacks Bugs — Software Bug.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I check if there are any software bugs related to serial number handling? Is this a known issue? 

You can check for software bugs related to serial number handling by contacting the software support team. They can inform you if it is a known issue or not.

I think I found a bug in BUSY, how do I report it? 

If you found any bug in BUSY, then you can report the same through mail at support@busy.in or can share the concern to your local channel partner.

How can I fix the RTE-438 while opening Vat report in BUSY 21 rel 9.0? 

If you are getting an error in VAT report then you can update your BUSY in version as its found as BUG in BUSY itself.

RTE- appears while checking the Log of Salary Calculation Voucher (through Ctrl+Alt+Shift+F) Is this a known issue with the latest Release of BUSY? 

Yes, it is a known issue with the latest version of BUSY. it will be resolved on up coming release

I think there is a bug in the latest software update. How do I report it? 

You can report the bug by contacting the software support team. They will assist you in resolving the issue.

How can I report a bug or error in BUSY that's hindering my tasks? 

To report a bug or error in BUSY on support@busy.in with screenshot of the error.

What is the process for reporting software bugs or issues I encounter? 

You can write your query to us on support@busy.in and call us on 8282828282.
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