Frequently Asked
Questions
Find Solutions to Common Issues Related to features - accounts
How do I convert my double column receipt payment voucher back to a single column format?
If you are already entered voucher in double entry mode in receipt and payment voucher then the single entry mode system not enabled
Who do I need to coordinate with for design cheque format BUSY or my printer dealer
For design cheque format you may contact to your local dealer or email by support@busy.in and design cheque format is a chargeable service.
What should I do if I am unable to see the commission in salesman ledger ?
You should check the configuration of the commission calculation in the software and go to salesman master and check that account is tagged.
How do I stop auto create of bill by bill refrence in sale or purchase voucher.
In configuration - account tab - bill by bill refrence configuration - uncheck auto create bill by bill refrence in sale or purchase.
How accurate is the automated stock tracking compared to manual updates?
Automated stock tracking can provide higher accuracy than manual updates, provided that you choose the right stock valuation method for your business needs.
What is the purpose of the bill-by-bill window in BUSY?
The purpose of the bill-by-bill window in BUSY is to view and track the details of bills and payments for receivables and payables.
Can I customize bill references?
The Bill Reference No. in BUSY is based on the voucher/bill No. by default, but you can modify it according to your preference.
Why are the invoice date and due date showing as the same date when taking out the credit date of the party?
If you doesnot define any credit days in party master on that case only invoice date and due date will come same.
Is there an online knowledge base or forum to find solutions for BUSY issues?
Yes you can check BUSY youtube channel . also can attend webinars conducted by BUSY about different features present in BUSY .
How can I remove the tick from an accounts feature in BUSY?
To remove the tick from an accounts feature in BUSY, you can simply click on the tick mark to deselect the option.