Frequently Asked Questions

Some of sales vouchers are not reflecting in the stock of branch to resolved that issue, while enter transaction of sales make sure you select correct branch or your material center tagged with that branch if not then tagged material center with branch.

If the branch office reports are not displaying in head office data, check the below reasons:
1.Check if the branch data has perfectly sync to head office.
2.Ensure the voucher tagging must be accurate in voucher series group of branch that tagged in branch configuration.

Yes, In the Multi Branch Concept, each branch will have a different GSTIN according to the state they belong to, so the same GSTIN will not work for them. You have to specify the GSTIN for each branch and file the return separately.

Reasons for branch option not showing is :
1. Enterprise model is not showing
2. Login with sub user, who has no rights to see branch feature
3. branch feature is not enabled
4. Still if same issue presist, kindly contact the BUSY help desk at 8282828282

BUSY provides various of reports under the Display menu such as Financial reports, Accounting reports, Inventory reports and almost each report has a filter option to view All Branches or One Branch data. You can use that filter option to view branch-wise report.

Yes, you need a static IP to sync data between locations. To set it up, you can purchase a static IP and configure it in your system settings. Alternatively, you can use BUSY Online for remote access without needing a static IP.

If in BUSY current year openning balance of items not match with closing balance of items in previous year, you can do below steps:
Step: 1 Go to administration.
Step: 2 Then go to change financial year.
Step: 3 Carry Forward balance with all master.

The ability to modify files in BUSY depend on branch configuration from HO 
if the Ho given permission to modify then one or every branches can modify vouchers 
but if the HO not allow the modification option then branch cant do it

To ensure proper taxation of inter-branch transactions in BUSY, you need to enter the correct details for each branch, such as the state and GSTIN. You also need to select the appropriate tax category for each item and record the transactions accurately.

To ensure proper taxation of inter-branch transactions in BUSY, you need to enter the correct details for each branch, such as the state and GSTIN. You also need to select the appropriate tax category for each item and record the transactions accurately.