Frequently Asked Questions

To create multiple branches in BUSY,you need to follow these steps :
Step 1: Go to adminstration then configuration
Step 2: Select features and options go to enterprise features and enable multi branches details 
Step 3: Click on branch details tab and add new multiple branches in head office

To create multiple branches in BUSY,you need to follow these steps :
Step 1: Go to adminstration then configuration
Step 2: Select features and options go to enterprise features and enable multi branches details 
Step 3: Click on branch details tab and add new multiple branches in head office

To maintain multiple branches in BUSY,you need to follow these steps :
Step 1: Go to adminstration then configuration
Step 2: Select features and options go to enterprise features and enable multi branches details 
Step 3: Click on branch details tab and add new multiple branches in head office

The totals for a particular party are different in head office and branch office in BUSY then the reason is after add new transaction or modify any transaction data was not sync with HO from BO, so that's why difference showing in values betweenHO and BO

enabled all masters for branch-wise separation in BUSY but some balances are still combined then make sure that you separate balances in the all the masters branch wise properly if still not showing proper balance then you can update master balances from house keeping utility .

getting an error with voucher numbering when trying to sync data the reason is in HO or in BO the voucher numbering set as manual or not required, also if set as manual mode and in invoice number is blank then error showing while sync data.

For additional support, You can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in .
Further more you can also contact to our authorized channel partner, With Whom you purchased BUSY.

If you're experiencing the problem of data appearing twice in the Head Office, consider the following step:
VeriFinancial Year if there are two series with the same voucher number, indicating that the voucher might have been entered twice, either in two different series or the same series.

If you are facing any issue in data synchronization between HO and BO
 Kindly check some troubleshooting steps
 Step 1 First check internet should be stable and proper in HO and BO
 Step 2 Check server information properly mentioned in BO to synchronize data
 Step 3

To manage customer accounts and outstanding balances separately for each branch, then you need to create seperate customer ledger for each branch and set credit period individualy in each ledger. And when check outstanding report can filter on branch name that data you want to view.