Frequently Asked Questions

No there in no need to export XML data from existing companies to configure the multiple branches , because of after configure branch he sync option was enabled to auto transfer data from other branch to Head office branch.

If you want to know wich license is required in the HO and BO then 
in Ho you must have enterprise client editon and in BO you must have 
enterprise model no matter whether it is sql or access

The pop up message of Saving master and voucher receipt from branch is for sync data from BO to HO. If this pop shows repeatedly then check the timing limit configuration and make sure it is set correctly.

To maintain separate books for 2 verticals in BUSY, you can maintain them at the series level or enable the enterprise feature for head office and branch office. You can also add separate account masters for each vertical.

Some times we also faces Run time errors like RTE 91 : Set Regional Settings of the system RTE 5 : Reindex the HO and BO for the same RTE 70 : Always Run BUSY On administration mode

The stock shows correct in the admin user but not in the regular user in BUSY to correct stock in user then run update master balance utility from house keeping menu. then relogin user and check .

trying to view stock levels in Morsarai branch but it says there is no stock, then make sure that you tagged Material Center under correct branch or make sure you select correct material center in sales entry.

Yes, You can manually sync data from Bo to Ho. Follow the below steps.
Step 1: Click on Administration
Step 2: Click on Data Export Import
Step 3: Click on Exchange Data with HO
Step 4: Click on Required Sync option

Multiple Reason that you are unable to generate report Branch wise. 
 1. You are not using enterprise model 
 2. You are not not enable branch feature 
 3. You are login company with sub user

If you want to track and manage customer's credit limit and payment terms branch wise, then you need to create seperate customer ledger for each branch and set credit limit and credit period individualy in each ledger.