Frequently Asked Questions

Q: Scheme is not applying when set on the alternate unit in BUSY. What should i do?

If scheme is configured on alternate unit then make sure the transaction should be done with alternate unit also.

Q: Can I apply a discount scheme in BUSY based on a specific payment receipt amount?.

No there is no option in BUSY to apply a discount scheme on a specific payment receipt amount

Q: . How can I override or change the scheme being picked up for an order?

If you want to change scheme which is auto picked in voucher, then you need to change it manually.

Q: What happens if I don't activate the mobile app within the free trial period?

If you don't activate the mobile app within the free trial period, you won't be able to use it.

Q: How do I show both old and new MRPs when billing in BUSY?

You can use mrp wise details option it will help you to maintain multiple mrp wise stock in BUSY

Q: What is the key to adjust the reference in invoice from order?

Default shortcut functional key is F11 to adjust the order, challan in invoice by putting cursor on item details.

Q: Can use the alternate unit for the existing items in BUSY?

No, you cannot use the alternate unit for the existing items if the transactions are already exists in BUSY.

Q: What information do I need to include in a quotation?

In Quotation need to mention the details which is related to the items details with amount but not services.

Q: Do I need to close and reopen if i am on sales voucher window screen in BUSY to apply the new pricing?

Yes, need to close and reopen if you on sales voucher window screen in BUSY for new pricing.

Q: If I transfer stock between branches, will it be considered a sale and show up in my GSTR?

No, transferring stock between branches will not be considered a sale and will not show up in GSTR1.

Solutions to common issues related to Features — Inventory Other Features.

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Step-by-step Answers

Scheme is not applying when set on the alternate unit in BUSY. What should i do?

If scheme is configured on alternate unit then make sure the transaction should be done with alternate unit also.

Can I apply a discount scheme in BUSY based on a specific payment receipt amount?.

No there is no option in BUSY to apply a discount scheme on a specific payment 
 receipt amount

. How can I override or change the scheme being picked up for an order?

If you want to change scheme which is auto picked in voucher, then you need to change it manually.

What happens if I don't activate the mobile app within the free trial period?

If you don't activate the mobile app within the free trial period, you won't be able to use it.

How do I show both old and new MRPs when billing in BUSY?

You can use mrp wise details option it will help you to maintain multiple mrp wise stock in BUSY

What is the key to adjust the reference in invoice from order?

Default shortcut functional key is F11 to adjust the order, challan in invoice by putting cursor on item details.

Can use the alternate unit for the existing items in BUSY?

No, you cannot use the alternate unit for the existing items if the transactions are already exists in BUSY.

What information do I need to include in a quotation?

In Quotation need to mention the details which is related to the items details with amount but not services.

Do I need to close and reopen if i am on sales voucher window screen in BUSY to apply the new pricing?

Yes, need to close and reopen if you on sales voucher window screen in BUSY for new pricing.

If I transfer stock between branches, will it be considered a sale and show up in my GSTR?

No, transferring stock between branches will not be considered a sale and will not show up in GSTR1.

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