Frequently Asked Questions

If you want to add serial number in invoice then please follow the given steps
 Step 1: Go to the administration
 Step 2: Then configuration
 Step 3: Then Feature option
 Step 4: Then inventories
 Step 5: Then tick the serial number option and save after configuration.
 
 If still having any issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

Step 1 : There could be multiple reasons of geeting this error . 
Step 2: Check the Item description and Alias.
Step 3 : Verify the correct Barcode sticker on every product .
Step 4 : Check the Item BCN History and Stock . 
Step 5 : Set the User control setting always never notify . 
Step 6 : Check the POS Voucher series configuration . 
Step 7 : Enable the option pick up Item afetr barcode scan

To configure the scheme feature in BUSY to handle different quantity brackets, you can follow these steps: 1. Go to the Configuration menu in BUSY. 2. Select the Scheme option. 3. Create a new scheme and specify the applicable item group. 4. Set the discount percentage for each quantity bracket. 5. Save the scheme. By setting the discount percentage for each quantity bracket, you can effectively handle different quantity brackets in the scheme feature of BUSY.

To modify the columns in the invoice, please follow these steps for the standard invoice template:
1. Navigate to Administration and then Configuration and then Invoice / Document Printing and then Standard and then Sale Invoice.
2. Choose Self Configured and specify the desired column names and their respective widths. If a column is unnecessary, set its character length to zero.
For personalized/customized invoice requirements, kindly reach out to your nearest partner or contact our support team at 8282828282.

Managing inventory effectively in BUSY, or any other accounting system, requires attention to detail and adherence to best practices to minimize errors and maintain accurate records. Here are some best practices to follow:
1. Enter inventory data consistently and promptly. This includes recording all purchases, sales, returns, and adjustments in a timely manner.
2. Reconcile your physical inventory with your software records on a regular basis. This may involve physical stock counts to identify and correct discrepancies.

Yes, it is not possible to remove unwanted details such as expiry dates in the batch-wise details in BUSY Accounting software by follwing below steps:
Step1: Go to Administration menu and click on configuration
Step2: Then click on feature and option and select inventory feature
Step3: Now click on batch wise detail option and click on configure box and select not required in the option of batch expiry date input format and press OK then save the configuration

You can correct a mistake in the batch wise details of a sale invoice by following these steps:
Step 1: Go to transactions menu then click on voucher such as sale and purchase etc
Step 2: Then open the voucher from modify or list button then go to item grid
Step 3: Afterwards press enter in item name after that a batch wise details window will appear you can do the required changes and then save the voucher 

To add batch number and expiry date of items, you can use batch wise feature in BUSY by using these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options then click on Inventory tab.
Step 3: Enable the feature called Batch wise Details and configure it as per the requirements.
Step 4: Now, when you create new items with opening balance or purchase items you can mention batch number and expiry date.

To record expired or destroyed stock in the BUSY, you can use the Stock General Voucher. and Mat. Issued to party This voucher allows you to reduce the quantity of the expired or destroyed stock from your inventory. Crete one new Material center i.e. Damaged Stock and entered the destroyed stocks . By entering the relevant details such as batch number, quantity, manufacturing, and expiry date, you can accurately record and adjust your stock levels.

To record expired or destroyed stock in the BUSY, you can use the Stock General Voucher. and Mat. Issued to party This voucher allows you to reduce the quantity of the expired or destroyed stock from your inventory. Crete one new Material center i.e. Damaged Stock and entered the destroyed stocks . By entering the relevant details such as batch number, quantity, manufacturing, and expiry date, you can accurately record and adjust your stock levels.