How can I resolve data sync issues and ensure proper data synchronization in BUSY?

To resolve data sync issues and ensure proper data synchronization in BUSY, you can follow these steps:
1. Check network connectivity: Ensure that all systems involved in the sync process are connected to the network properly.
2. Verify server settings: Make sure the server settings, such as IP address and port configurations, are correct and match the settings in all systems.
3. Check firewall settings: Ensure that the firewall settings allow communication between the systems involved in the sync process. Add necessary rules to open inbound and outbound ports if required.
4. Verify user permissions: Ensure that the user accounts used for data sync have the necessary permissions to access and modify data in both the head office and branch office systems.
5. Test data sync: Perform a test sync to check if the data is syncing properly between the head office and branch office systems. Monitor for any error messages or issues during the sync process.
6. Troubleshoot error messages: If you encounter any error messages during the sync process, refer to the BUSY documentation or contact customer support for assistance in troubleshooting and resolving the specific error.
7. Regularly backup data: It is recommended to regularly backup your data to prevent any data loss during the sync process.
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BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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