I am getting error while applying digital signature on invoices in BUSY. How to fix?

If you are getting an error while applying a digital signature on invoices in BUSY, there are a few steps you can take to troubleshoot and fix the issue:
1. Check your digital signature settings: Go to Features & Options in BUSY and verify that your digital signature dongle name is correctly reflected in the settings.
2. Ensure the digital signature certificate is valid: Make sure that your digital signature certificate is not expired or revoked. If it is, you may need to renew or obtain a new certificate.
3. Validate and install the digital signature certificate: Double-check that you have properly installed the digital signature certificate on your computer. If you are unsure, refer to the documentation or contact BUSY support for assistance.
4. Verify the password: Ensure that you are entering the correct password for your digital signature certificate. If you have forgotten the password, you may need to reset it or contact the certificate provider for support.
5. Update BUSY software: Make sure you are using the latest version of BUSY. Sometimes, updating the software can resolve compatibility issues and fix errors related to digital signatures.
If the issue persists after following these steps, it is recommended to reach out to BUSY support for further assistance.