I am unable to configure my email settings in BUSY. How can I resolve this?

To send emails using BUSY, you can follow these steps to set up email configuration.
 Step 1. Open company for which you want to configure email settings.
 Step 2. Go to Administration 
 Step 3. Then Click on Configuration
 Step 4. Then Click on Email Configuration.
 Step 3: Now in the email configuratoin choose the Email Sending Options and select Send Directly.
 Step 4. Now select Sending Report as PDF Attachment and proceed to enter the server configuration.
 If you are using a Gmail account, the server name for your Gmail account is smtp.gmail.com.
 Now mention the server details, user name and password in email configuration.
 Server name as smtp.gmail.com
 username for the email configuration will be your Gmail email address.
 Password will be your gmail app specific password which you can generate from your Gmail account.
 To generate an app-specific password you should log in to your Gmail account.
 Step 5. After logging into your Gmail account you need to click on the Gmail account logo and then click on 
 Manage Account services.
 Step 6. After that click on the security tab located on the right side panel of your Gmail account
 Step 7. Then enable two step factor authentication within the security section
 Step 8. Now use the search bar in your Gmail account to search for App Password. 
 Step 9. Now Define the App name as BUSY and click on generate password
 Step 10. Once the password is generated copy it and paste it into the password field in BUSY.
 Step 11. Leave the port option as 0 or you can click on default port button.
 Step 12. Enter the sender information in the From field as your name
 Step 13. In the Reply To option make sure to specify the same Gmail account.
 Step 14. In the next box for the Email Header you can include the lines as per your requirements
 Step 15. In the nex box for the Footer you can include the lines as per your need.
 Step 16. If you don't want to remember CC and BCC accounts check the box that says Do not remember CC and BCC.
 Step 17. After configuring your email settings save the configuration and then click on Test Account Settings.
 If you receive a popup indicating that the email was sent successfully your configuration is working correctly.