I am unable to log in to the BUSY mobile applicationWhat should I do?
If you are unable to log in to the BUSY mobile application, you can follow these troubleshooting steps to resolve the issue:
Step 1 :Ensure that your mobile device has an active and stable internet connection. A poor or unstable connection can prevent you from logging in.
Step 2 :Double-check your username and password to make sure they are entered correctly. Pay attention to capitalization, special characters, and spacing.
Step 3 ;If you suspect you've forgotten your password or are unable to log in, use the Reset Password feature provided by the BUSY mobile application to reset your password.
Step 4 :Ensure that you have the latest version of the BUSY mobile application installed on your device. Outdated versions may have compatibility issues. Update the app from your device's app store.
Step 5 :Close the BUSY mobile application completely and then reopen it. This can resolve minor glitches or issues with the app's login process.
Step 6 :If you're using an Android device, clearing the app's cache can help resolve some issues. Go to your device's Settings Apps then BUSY then Storage, and then tap Clear Cache.
Step 7 : Insufficient storage space on your device can lead to app login issues. Delete unnecessary files or apps to free up space.
Step 8 : Verify if BUSY's servers are experiencing any downtime or issues. This information may be available on BUSY's official website or through their customer support.
Step 9 : Ensure that your mobile device's firewall or security software is not blocking the BUSY mobile application's access to the internet. Allow the app to connect through your device's settings.
Step 10 :If none of the above steps resolve the issue, contact BUSY's customer support or technical support. They can provide specific guidance and assistance based on your software version and configuration.on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.