I dont see some voucher entries in BUSY how do I view them
To view missing voucher entries in BUSY, you can try the following steps:
Step 1. Check the voucher entry date range: Make sure you are selecting the correct date range in BUSY to view the vouchers. If the vouchers were entered outside of the selected date range, they may not be visible.
Step 2. Verify the voucher type: Ensure that you are looking for the vouchers in the correct voucher type. BUSY categorizes vouchers based on their type, such as sales, purchase, payment, receipt, etc. Make sure you are checking the appropriate voucher type.
Step 3. Check the voucher number: If you know the specific voucher number, you can directly search for it in BUSY. Use the search or filter options to locate the voucher by its number.
Step 4 :BUSY often provides an audit trail feature that allows you to track changes to transactions. Review the audit trail to understand how the issue occurred and ensure that the corrections are accurately reflected.
Step 5 :Reconcile your inventory accounts to ensure that they match your physical stock levels and the corrected transfer entry.
Step 6 :If you encounter technical challenges or need assistance in resolving the issue, consider reaching out to BUSY's customer support for guidance.