I received an error when generating a report in BUSY How can I fix this

If you are getting error while generating reports or showing incorrect balance in BUSY, you can try these steps:
Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
Step 4: Ensure that your BUSY is updated with the lateset version.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.