I tried to add a new customer in BUSY but it's giving me an errorWhat should I do?
If you are encountering an error while trying to add a new customer in BUSY, follow these steps to troubleshoot and resolve the issue:
Step 1 : Carefully read and note the error message you receive when trying to add a new customer.
Step 2 : Ensure that you have filled out all mandatory fields when adding the new customer. These fields may include the customer's name, contact details, and other essential information. Missing information can trigger errors.
Step 3 : Validate the data you are entering. Check for any special characters, invalid characters, or formatting issues that may be causing the error.
Step 4 : Verify that the customer you are trying to add does not already exist in your customer database. Duplicate entries with the same name or contact details can cause errors.
Step 5 : Check if there are character limitations for certain fields (e.g., customer name, address) in your software. Exceeding character limits can lead to errors.
Step 6 : Before making significant changes or contacting support, ensure that you have a recent backup of your accounting data to prevent data loss during troubleshooting.
To contact BUSY's customer support or technical support. They can provide specific guidance and assistance based on your software version and configuration.on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.