Frequently Asked Questions

If you are unable to export data in excel you may follow some steps:
Step: 1 Do check that BUSY and excel install in same drive, if not do install in same drive.
Step: 2 Repair excel online from control panel - program and features.
Step: 3 If still same so format window after taking backup of the company.

The server version of BUSY is installed on the main server and manages the data and transactions for all clients connected to it. The client version is installed on individual computers and connects to the server to access and update data. Ensure both the server and client versions are the same for everything to work smoothly.

We strongly advise you not to downgrade to a previous version of BUSY after you upgrade it and the data, as this may lead to data corruption. However, if you still want to proceed, you will need to uninstall the current version first and then install the old version if you have the setup file.

If you have trouble installing BUSY See the following steps:
Step 1: Disable antivirus and restart your system.
Step 2 Login to the BUSY portal from your browser at wwwdotBUSYdotin
Step 3Go to download Seaction
Step 4 Click on Download BUSY 21 Letest Release.
Step 5 After downloading, run the setup file on your existing BUSY installation path

To downgrade BUSY to a previous version, you would need to uninstall the current version and then install the desired older version. However, it is important to note that downgrading can carry risks of data corruption. Alternatively, you can try troubleshooting the e-way bill issues by contacting BUSY's customer support for assistance.

To update from version 9.0 to the latest version 9.2:
1.Visit the BUSY website at https://busy.in/.
2.Download the update files.
3.Click on the setup file and run it as an administrator.
4.Follow the on-screen options to install the software.
Remember to take a backup of your data before updating to ensure it remains safe during the process.

To make BUSY work after a Windows 10 upgrade, you may need to reinstall the software and ensure that you have the latest version compatible with Windows 10. It is recommended to take a backup of your data before the upgrade and follow the step-by-step process provided by BUSY customer support.

Find out the conditions in which serial no is required in case of installation of BUSY 
 Step 1 : If you wants to get softlock activation key
 Step 2 : If you wants to get softlock licence file
 Step 3 : If you wants to re register softlock again

To uninstall older version of BUSY before installing the latest version you need to follow these steps:
Step 1: Open the control panel on your system.
Step 2: Select Programs and Features and look for BUSY application.
Step 3: Right click on it and select uninstall then wait till the process will complete.

To install the BUSY Accounting Software, follow the below steps:
Step 1: Open the browser like chrome.
Step 2: Search for busy.in then click on resource option.
Step 3: Now, select download tab and download the BUSY 21 setup.
Step 4: Next, Double click on setup and install the same in the required drive.