Frequently Asked Questions

Q: Can I modify my registration details after the initial registration?

To change the license registration details please contact to youe authorised partner or emailus on support @busy.in

Q: Payment made to the BUSY dealer but software not activated. What to do in this case?

In this case, the customer should contact the BUSY dealer to resolve the issue of software activation.

Q: Where i will receive the license file after doing the softlock registration in BUSY?

After doing the softlock registration successfully you will received the license file in your registered email id

Q: Trader Description Cannot be blank while Register Softlock File

Provide information in the mandatory Trade Description field. This ensures accurate and complete registration of your BUSY license.

Q: Issue license file - (HDD mismatch) how to fix it?

if HDD mismatch issue in license file then simply surrender soft lock and again register .

Q: Do we need internet connection in order to validate the softlock license file?

Yes, the internet connection is required to valid the softlock license file from license management.

Q: How can User Separate Singel User with Dule User Lic

To separate single user with dual User license you can Convert and merge the license

Q: How to resolve asking for trail license?

for trail license download BUSY Setup Install BUSY Trail Version Have only one-month data feeding option

Q: How do I do softlock registration in BUSY is there an OTP option that I will get for doing this?

Why am I getting an email OTP during the soft lock registration process?

Q: Should I enter my GST number or vendor's GST number during the softlock registration process in BUSY?

You should enter your own GST number during softlock registration process in BUSY.

Solutions to common issues related to License Management — Softlock Registration.

Support

Step-by-step Answers

Can I modify my registration details after the initial registration?

To change the license registration details please contact to youe authorised partner or emailus on support  @busy.in

Payment made to the BUSY dealer but software not activated. What to do in this case?

In this case, the customer should contact the BUSY dealer to resolve the issue of software activation.

Where i will receive the license file after doing the softlock registration in BUSY?

After doing the softlock registration successfully you will received the license file in your registered email id

Trader Description Cannot be blank while Register Softlock File

Provide information in the mandatory Trade Description field.
This ensures accurate and complete registration of your BUSY license.

Issue license file - (HDD mismatch) how to fix it?

if HDD mismatch issue in license file then simply surrender soft lock and again register .

Do we need internet connection in order to validate the softlock license file?

Yes, the internet connection is required to valid the softlock license file from license management.

How can User Separate Singel User with Dule User Lic

To separate single user with dual User license you can Convert and merge the license

How to resolve asking for trail license?

for trail license download BUSY Setup Install BUSY Trail Version Have
only one-month data feeding option

How do I do softlock registration in BUSY is there an OTP option that I will get for doing this?

Why am I getting an email OTP during the soft lock registration process?

Should I enter my GST number or vendor's GST number during the softlock registration process in BUSY?

You should enter your own GST number during softlock registration process in BUSY.

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