Frequently Asked
Questions
Find Solutions to Common Issues Related to mobile-app - app activation
How do I activate the BUSY mobile app after making payment?
When you have done the payment for the mobile app to us, then you will receive the activation code from our end within 24 to 48 hrs.
Pls follow the below steps.
Step 1: You need to create the BDEP ID and enable the Mobile app option under general tab and user iunder administration menu in BUSY then bulk upload data.
Step 2: After that download the Mobile app from playstore or app store.
Step 3: Mention the BDEP Id, user name and password then activation code which you have received from our end.
how to generate activation code for App
To generate the activation code for mobile app you need to follow the steps
1 go to hiBUSY and login
2 click on mobile app option and select the serial number and company name
select the user count and year for the app
3 then fill the client register mobile number and mail ID
4 and and submit then a otp will generate on client mail id then fill the otp
and generate activation code
I'm not sure if my current mobile app subscription is still valid. Can you check the status for me?
Yes, BUSY can check the status of your current mobile app subscription for you.For that you have to share your BUSY serial number and mobile or email id on which your mobile app subsription is activated.By validating details,you will get to know about your mobile subscription validity.
I am having trouble with my iPhone connectivity. How can I get BUSY to sync data with my iPhone?
BUSY mobile app is also compatible on iphone and if you are facing any issue while connecting the app then please let us know the error message so that we can assist you in better way.
I am getting an error that my mobile number is registered on another device while login in BUSY mobile app. What can I do to fix this?
To fix the "mobile number registered on another device" error, you need to uninstall the app and re-register on the new device. Keep in mind that you can only change the device three times.
Where can I find the activation code for the app?
The activation code for the app can be found in the email that was sent to you after your purchase. Please check your email for the activation code.
How do I install the mobile app I purchased?
You can install app from play store or from ios store and after install app you can contact your Registered dealer.
Is it possible to reverse the activation of a mobile app if it has been mistakenly activated for another party?
No, once the mobile application became activate. You cannot undo the process.
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