The mobile messaging integration in BUSY is not working as expected. What should I check to troubleshoot this issue?

When the WhatsApp integration for sending notifications is not functioning correctly in BUSY, there could be various reasons behind the issue. To identify the problem and address it, consider the following common factors that might be causing the integration to malfunction:
 Step 1 :Check the configuration settings for the WhatsApp integration within the software. 
 Step 2 :Verify that the API credentials (e.g., API key, API secret) for the WhatsApp integration are accurate.
 Step 3 :The WhatsApp Business API might have service disruptions or limitations. 
 Step 4 :Ensure that you have the necessary licenses and permissions to use the WhatsApp integration for business purposes.
 Step 5 :Attempt to send different types of messages through the integration to see if the issue is specific to certain message formats or templates.
 Step 6 :Double-check that the recipient's WhatsApp number is correctly entered in the software. 
 Step 7 :Review the settings on your mobile device to ensure that WhatsApp notifications and messages from business accounts are not being blocked or filtered.
 Step 8 :Make sure that your mobile device or computer has an active and stable internet connection, as WhatsApp messages rely on internet connectivity.
 Step 9 :Some mobile service providers or WhatsApp itself may impose restrictions on sending messages, especially if they are considered spam.
 Step 10 :If you are using WhatsApp on a computer, ensure that you have the WhatsApp Desktop app installed and linked to your WhatsApp account.