Frequently Asked Questions

Solutions to common issues related to Notification Tools — Bns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I modify existing masters in BUSY? 

If you want to modify or correct any master you can go to the below steps:
 Step 1: Administration
 Step 2: Master
 Step 3: Modify

I am on an older version of BUSY (version ). Do I need to update to the latest version for the BUSYBNS export to work properly? 

Yes, It is recommended to update BUSY and use latest version as software updates are present with new release to work all feature smoothly.

The mobile data reconnects after every call on my phone. How do I stop BUSY from disconnecting during calls? 

If your mobile data reconnect after every call , check nework setting in mobile and do neccessary changes also can connect mobile to Wifi.

BNS in BUSY looking different—wasn't linking to Google Drive. What should I do? 

BUSY: BUSY BNS and BUSY Google Drive integration. These are distinct features, and they may not be directly linked to each other,

while sending BNS showing error could not send notification to mobile 

while sending BNS showing error could not send notification to mobile then check your internet connectivity or update your mobile app.

What are the minimum internet speed requirements for seamless usage of the BUSY mobile app? 

The minimum internet speed requirements for seamless usage of the BUSY mobile app are not specified in the available information.

How do I reconnect my BUSY ID if I get disconnected? 

To reconnect your BUSY ID if you get disconnected, you can simply disconnect from the internet and then reconnect again.

I'm having trouble withdrawing money/getting the paymentWhat should I do? 

You can raise bank entries from Transaction by clicking on voucher you want to 
 add(Receipt, Payment, Contra, Journal etc).

Will the BUSY BNS notification have any effect on my data or cause any problems in BUSY? 

No, the BUSY BNS notification will not have any effect on your data or cause any problems in BUSY.

Can I use the BNS feature in the BUSY mobile app for multiple companies or profiles? 

Yes, the BNS feature in the BUSY mobile app can only be used for a single company or profile.
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