Frequently Asked Questions

BUSY Agent is an application offered by the BUSY which allows you to take automatic backup on Local Drive and Google Drive.
To configure it, you need to follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY Software is installed.
Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

The BUSY Agents application allows you to take backup automatically on local and Google drive. To install & configure it you can follow these steps:
 Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
 Step 2: Install the setup in the same drive where BUSY Software is installed.
 Step 3: After the installation is complete, configure your data directory from where your data is running under the General Configuration tab.
 Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
 Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
 Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
 Now, your data will be backed up on Google Drive at the scheduled time.

Below steps can be followed as the best practice for data backup :
Step 1 : You can use our BUSYAgent utility for taking daily backup date wise so go to our site www.busy.in
Step 2 : Download BUSYAgent Ulitility and install the same in the drive where you have installed BUSY.
Step 3 : Open BUSYAgent and go to General Configuration
Step 4 : Specify data location as per access or SQL
Step 5 : Go to Backup Configuration for Local and specify the folder path of your local drive and mention the interval for backup schedule 
Step 6 : Now go to Backup Configuration for google drive and specify your gmail ID, here you will find the option to Authorize the ID so click on that tab also. Make sure that your Gmail ID must be open during authorization process. 
Step 7 : Configure the interval for backup schedule 
Step 8 : Save the settings and check the backup through Backup now Tab.

To install and configure backup for all companies in BUSY Agent, you can follow these steps:
 Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
 Step 2: Install the setup in the same drive where BUSY Software is installed.
 Step 3: After the installation is complete, configure your data directory from where your data is running under the General Configuration tab.
 Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and select All Companies then schedule the backup timming.
 Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it and select All Companies.
 Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
 Now, your data will be backed up on Google Drive at the scheduled time.

To troubleshoot BUSYAgent not opening visibly from the desktop in BUSY, you can try the following steps:
 1. Check if BUSYAgent is running in the background: Look for the BUSYAgent icon in the system tray or taskbar and see if it is running. If it is, right-click on the icon and select "Open" to bring it to the foreground.
 2. Restart BUSYAgent: Close BUSYAgent completely and then reopen it from the desktop shortcut. Sometimes, restarting the application can resolve any temporary issues.
 3. Check for conflicting programs: Make sure there are no other programs or processes running that may be conflicting with BUSYAgent. Close any unnecessary applications and try opening BUSYAgent again.
 4. Reinstall BUSYAgent: If the issue persists, try uninstalling BUSYAgent and then reinstalling it from the official source. This can help resolve any potential installation or compatibility issues.
 If none of these steps resolve the issue, it is recommended to contact BUSY customer support for further assistance.

If you are unable to take backup on google drive through BUSY Agent even space available on goold drive, you can try these troubleshooting steps:
 Step 1: Make sure you have a stable and fast internet connection.
 Step 2: Update BUSY Agent to the latest version from the official website.
 Step 3: If you have trouble backing up a specific company, try backing it up on your local drive first and see if the problem persists.
 Step 4: Check your antivirus or firewall settings and make sure they are not blocking BUSY Agent Application from accessing the internet or other resources.
 Step 5: Run BUSY Agent as an administrator by right-clicking on the application icon and selecting “Run as administrator".
 Step 6: Check after reinstall BUSY Agent application.
 If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Through BUSY Agent, we can take the automatic backup on Google Drive.
 Pls Follow the Below Steps for Google Drive Backup :
 Step 1: Open the BUSY Software 
 Step 2: Click on Company Menu
 Step 3: Download the BUSYAgent
 Step 4: Install it in which BUSY is already installed
 Step 5: Click on BUSYAgent icon
 Step 6: Click on General Configuration
 Step 7: Select Database Type - Access or MS SQL, For Access, Mention the Data Directory Path and For MS SQL, Mention the SQL Server Information.
 Step 8: For Backup Notification, Specify as per your requirement. Can get through Email or BUSYBNS.
 Step 9: Click on Backup configuration of Google Drive 
 Step 10: Specify the Email Id for authentication.
 Step 7: Click on Backup Schedule- Here select the days, financial year and backup time in a day as per your requirement.
 
 Note : Backup on BUSY Agent is only with Active BLS.

To take backup from BUSY Agent, you need to configure it by using these steps:
 Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
 Step 2: Install the setup in the same drive where BUSY Software is installed.
 Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
 Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
 Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
 Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
 Now, your data will be backed up on Local Drive & Google Drive at the scheduled time.

To take backup from BUSY Agent, you need to configure it by using these steps:
 Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
 Step 2: Install the setup in the same drive where BUSY Software is installed.
 Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
 Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
 Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
 Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
 Now, your data will be backed up on Local Drive & Google Drive at the scheduled time.

To troubleshoot backup errors and ensure successful data backup in BUSY, you can follow these steps:
 1. Check the backup settings: Make sure the backup configuration is properly set up in the software.
 2. Verify the backup location: Ensure that the backup is being saved to the correct location, such as an external hard drive or cloud storage.
 3. Check for sufficient storage space: Make sure there is enough space available in the backup location to store the data.
 4. Test the backup process: Perform a test backup to confirm that the process is working correctly.
 5. Monitor the backup progress: Keep an eye on the backup progress to ensure it completes without any errors or interruptions.
 6. Verify the backup files: After the backup is completed, verify that the backup files are accessible and contain the necessary data.
 By following these steps, you can troubleshoot backup errors and ensure a successful data backup in BUSY.