Frequently Asked Questions

To set it up, you can follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY is installed.
Step 3: After the installation is complete, configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timing.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

If you are unable to open BUSY agent , you may follow given steps:
Step: 1 Go to control panel - program and featurs - uninstall old setup of BUSY agent.
Step: 2 Download BUSY agent by company menu of BUSY.
Step: 3 And reinstall BUSY agent.
If you want to install BUSY 21 in D Drive, you may follow given steps:
Step: 1 Go to control panel - program and featurs - uninstall old setup of BUSY 21.
Step: 2 Download BUSY 21 by busy.in - products - Download.
Step: 3 And reinstall BUSY 21 in D Drive.
For Configure Digital signature in BUSY , you may follow given steps:
1: Do Insert Digital signature dongle in system and run and install setup.
2: Go to administration.
3: Then feature - general tab.
4: Enable apply digital signature in invoice.
5: Do enter pin number and save configuration.

To make the software prompt me to take a backup at the time of regular closing through BUSY Agent on Google Drive,please follow below steps : 
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY is installed.
Step 3: After the installation is complete, configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 5: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.        

Yes, You can take BUSY backup on google drive though BUSY agent utility by follow these steps:
Step 1: Download BUSYAgent from our official site busy.in.
Step 2: Install application in same drive and folder where BUSY is installed.
Step 3: BUSY agent will open after installation. Now, Go to general configuration and define the BUSY data path then save the configuration.
Step 4: Next,Go in backup configuration then specify path for local backup with schedule for backup.
Step 5: Afterward, Go to Backup configuration Google drive then specify Y to enable the create backup on google drive option.
Step 6: Define the gmail account then authorise it for BUSY Agent, update the backup schedule and save the configuration.
Step 7: Now, you can manually take backup by simply click on backup now or can wait for auto backup as per schedule.

To retrieve backup data if it was not saved or copied to another location through BUSY Agent on Google Drive,please follow below steps : 
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY is installed.
Step 3: After the installation is complete, configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 5: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.        

To troubleshoot the "no data found" error in BUSYAgent's incremental data sync, you can try the following steps:
 1. Check the data source: Ensure that the data you are trying to sync is available and accessible in the source location.
 2. Verify the sync settings: Double-check the sync settings in BUSYAgent to ensure that the correct data source and destination are selected.
 3. Check internet connectivity: Make sure you have a stable internet connection to ensure successful data sync.
 4. Restart BUSYAgent: Try restarting the BUSYAgent application to refresh the sync process.
 5. Check for error messages: Look for any error messages or logs that may provide more information about the "no data found" error.
 6. Contact support: If the issue persists, reach out to BUSYAgent support for further assistance in troubleshooting the error.

To keep the data safe in case of a system crash take back through BUSY Agent on Google Drive,please follow below steps : 
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY is installed.
Step 3: After the installation is complete, configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 5: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

To send the backup file to another device or email set backup configuration on google drive , Please follow below steps : 
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY is installed.
Step 3: After the installation is complete, configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 5: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

If backup in processing then you cant not cancal it but if you take backup from BUSYagent then you can set BUSY Agent on Remove from Start up and close it and then when you need to take backup then you can open it and click on backup now option and select the option where you want to take backup.If you take backup in from BUSY then it shows you prompt for take backup and you can select No option for do not take backup.If enforce you to take backup then you can follow some steps:
Step 1: Open your company and click on Administartion.
Step 2: Now click on Configuration and then click on Backup Configuration.
Step 3: Now disable option Enforce Backup at the time of closing the company. and save the configuration.

You can fix the issue of BUSY Agent not running or not adding to startup by following these steps:
 Step 1: Verify that BUSY Agent is installed in the same folder where BUSY application is installed.
 Step 2: Run BUSY Agent as an administrator by right-clicking on the icon and selecting Run as administrator.
 Step 3: Check that BUSY Agent is not already running in the background. To do this, open Task Manager and look for BUSY Agent application. If you find it, close it and try again.
 Step 4: If you still cannot add BUSY Agent to startup after clicking on the Add to startup button, press Windows+R and type shell:startup. This will open the startup folder. Then, copy and paste the BUSY Agent icon into this folder and check.