Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - busy agent

FAQs

How to resolve "Google Drive backup maximum limit exceeds in demo mode" error?

In Demo mode, we will not able to take backup on google drive from BUSY Agent. It is use with the active BLS Subscription. If BLS is expired then have to renew it then only we will able to use the BUSY Agent backup on Google Drive.

Why is the scheduled Google Drive backup for BUSY not working?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

How to update email ID for Google Drive backups in BUSY?

You can update the email Id for Google Drive backup in the BUSY Agent.
 Pls follow the below steps :
 Step 1: Open the BUSY Agent
 Step 2: Go to the google drive option
 Step 3: Here can update the email ID and do the authentication.

How to change the email address for Google Drive backup?

You can change the email Id for Google Drive backup in the BUSY Agent.
 Pls follow the below steps :
 Step 1: Open the BUSY Agent
 Step 2: Go to the google drive option
 Step 3: Here can change the email ID and do the authentication

How to troubleshoot Google Drive backup issues in BUSYAgent?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

Troubleshoot Google Drive backup errors with BUSY Agent?

If backup is not done on Google drive on schedule time.
 Pls Follow the Below Steps :
 Step 1: Make sure should have proper internet connection.
 Step 2: There should be sufficient space in Google Drive
 Step 3: Proper Google Drive setting should be configured in BUSY.

How to change backup schedule in BUSY?

To change the scheduled backup timming in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select either Backup Configuration (Local) or Backup Configuration ( Google Drive).
 Step 3: Next, click on the "Backup Schedule" and change the backup timmings.

How to change the scheduled backup time?

To change the scheduled backup timming in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select either Backup Configuration (Local) or Backup Configuration ( Google Drive).
 Step 3: Next, click on the "Backup Schedule" and change the backup timmings.

Change scheduled backup time in BUSY.

To change the scheduled backup timming in BUSY Agent, you can follow these steps:
 Step 1: Open the BUSY Agent application.
 Step 2: Select either Backup Configuration (Local) or Backup Configuration ( Google Drive).
 Step 3: Next, click on the "Backup Schedule" and change the backup timmings.

The BUSY agent deleted entries trying to troubleshoot, causing more problems. What should I do?

The BUSY Agent is a utility designed to automatically back up data on both local and Google Drive according to a predefined schedule. This ensures data can be restored in the event of corruption, and it does not impact or delete any entries from the data.