Frequently Asked Questions

Q: How can I add multiple email IDs for sending emails from BUSY?

In BUSY, you cannot add multiple email IDs for sending emails. Only one email ID can be configured for sending emails.

Q: I want to know if BUSY can integrate with other applications like email, calendar etc. Is there integration support?

Yes, in BUSY you can integrate with email for sharing invoice copy or sharing report only. dont have calendar option.

Q: Is the email ID the same for every customer or does it vary from person to person?

The email ID varies from person to person in BUSY because every customer have unqiue email id so it vary.

Q: What is the difference between Hotmail and Outlook in the context of BUSY Accounting Software?

Hotmail and outlook are the email service provider by using this you can send email directly from BUSY.

Q: Is there a way to test the SMTP configuration in BUSY before saving it?

Yes while setting email configuration there is a options Test account settings there you can test email and smtp

Q: What steps should I follow to reset or recover my BUSY password?

For BUSY Company password recovery you have to share your data or backup to our support team at support@busy.in

Q: Does your software integrate with mailing/courier services for delivery of e-bills?

In BUSY, you can send emails directly, but it doesn't have a courier service for the delivery of e-bills.

Q: I want to cancel an appointment scheduled through BUSY. How can I do this?

Please feel free to contact our support helpline at 8282828282 or email us at support@busy.in regarding your concern.

Q: What email providers integrate best with BUSY for attaching and sending files?

BUSY integrates well with popular email providers such as Gmail, Outlook, and Yahoo for attaching and sending files.

Q: How was PDF invoice email working in older versions of BUSY?

In BUSY, with email invoice is shared as an attachement in older as well as latest version also.

Solutions to common issues related to Notification Tools — Email Configuration.

Support

Step-by-step Answers

How can I add multiple email IDs for sending emails from BUSY?

In BUSY, you cannot add multiple email IDs for sending emails. Only one email ID can be configured for sending emails.

I want to know if BUSY can integrate with other applications like email, calendar etc. Is there integration support?

Yes, in BUSY you can integrate with email for sharing invoice copy or sharing report only. dont have calendar option.

Is the email ID the same for every customer or does it vary from person to person?

The email ID varies from person to person in BUSY because every customer have unqiue email id so it vary.

What is the difference between Hotmail and Outlook in the context of BUSY Accounting Software?

Hotmail and outlook are the email service provider by using this  you can send email directly from BUSY.

Is there a way to test the SMTP configuration in BUSY before saving it?

Yes while setting email configuration there is a options Test account settings there you can test email and smtp

What steps should I follow to reset or recover my BUSY password?

For BUSY Company password recovery you have to share your data or backup to our support team at support@busy.in

Does your software integrate with mailing/courier services for delivery of e-bills?

In BUSY, you can send emails directly, but it doesn't have a courier service for the delivery of e-bills.

I want to cancel an appointment scheduled through BUSY. How can I do this?

Please feel free to contact our support helpline at 8282828282 or email us at support@busy.in regarding your concern.

What email providers integrate best with BUSY for attaching and sending files?

BUSY integrates well with popular email providers such as Gmail, Outlook, and Yahoo for attaching and sending files.

How was PDF invoice email working in older versions of BUSY?

In BUSY, with email invoice is shared as an attachement in older as well as latest version also.

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