Frequently Asked Questions

Solutions to common issues related to Notification ToolsEmail Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I delete email notifications I receive in BUSY?

Through BUSY you can only send the notfication so theres no option to delete received notifications in BUSY.

How can I share the invoice copy to the customer?

In BUSY, you can share the invoice copy with the customer by email, WhatsApp, SMS, and BUSY BNS.

How to link multiple email accounts in BUSY?

In BUSY, We can configure only one email Id at a time for sending emails to the customers.

What is the purpose of the BCC to self setting in BUSY's email configuration?

BCC means in email configuration is blind carbon copy those address are invisible to recipients of email.

Why am I not able to send invoices from BUSY using Windows ? What version of Windows do I need?

This is not depending upon the Windows version. Simplly you need to check Email configurations .

Why am I prompted to "Try after hours" when trying to log in to my email account in BUSY?

Can you please summarize your question for me? Questions should be limited to 20 words.

Is there a character limit or restriction on what can be entered in each field when generating emails?

In BUSY , There is No limit of characters specify while email creation .

Troubleshooting error messages when trying to open Outlook on a MacBook in BUSY.

I'm sorry, but I cannot that question as it is not related to BUSY.

How do I know if my emails are being saved locally first or sent directly in BUSY?

THere is no option that file being saved locally first then email sent.

Do I have to configure mail settings individually for each sub-user in BUSY?

Yes, email configuration in BUSY needs to be done individually for each sub-user.
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