Solutions to common issues related to Notification Tools — Whatsapp.
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Step-by-step Answers
Yes, you need the desktop version of WhatsApp open in the background to send messages through BUSY Accounting Software because the software requires the desktop version to be installed and running for the messages to be sent.
It is possible that you may be attempting to access the invoice link after 15 days because According to the WhatsApp configuration data can only be retained on the server for a duration of 15 days only.
In BUSY, invoices are sent as links instead of direct PDFs on WhatsApp. This is because the system is configured to send links, and when the recipient clicks on the link, the PDF opens for them.
The requirements for whatsapp integration in BUSY after windows upgrade are mention below:
1. Windows 10 and above.
2. Whatsapp desktop version should be installed on your system.
3. .net framework 3.5 and above.
In BUSY, it is not possible to send direct PDF invoices via WhatsApp. The invoices can only be sent through WhatsApp as a link, which the recipient can click on to open the PDF.
Yes, you can send only WhatsApp messages to BUSY provided an API for whatsapp. SMS contribution is done through WhatsApp, and for sending text messages, you need to purchase an SMS API separately.
The issue could be related to network connectivity problems or technical issues with the WhatsApp application itself. It is recommended to check your internet connection and try restarting the application or your device.
Yes, the SMS feature is free of cost when sending messages to customers using a link. However, your BUSY License Subscription has been renewed because this feature operates when your BLS is active
In BUSY, there is no built-in feature to send mass messaging campaigns to customers. However, you can manually send messages to individual customers through WhatsApp integration or by using the SMS API.
To ensure the smooth functioning of WhatsApp, it is necessary to enable the .NET Framework 3.5 feature. You can activate this feature through the Programs and Features option in the Control Panel.
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