Frequently Asked Questions

If you wants to print sub ledger name in credit note without item voucher, you need to design format by adding the sub ledger details for this you need to followthe below steps:
Step 1: Go to Administration, then select Configuration, then select Invoice / Document Printing, then select Advanced, 
Step 2: then select the credit note without item , then add the format in credit note without item and cofigure it by loading default format, 
Step 3: for further you can follow the invoice design link https://www.youtube.com/watch?v=GABedZfWZOg

To ensure that your GST number is properly reflect on invoices in BUSY, you need to check these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options then click on GST / VAT.
Step 3: Check the GST number is properly mentioned in the GSTIN field.
If here the GST number is mentioned then it will proper reflect in the Standard format for invoice printing.
Further if you are using any designed format then you need to check the field you have set for GSTIN.

If the rupee symbol does not appear properly on the printed invoice, you can check the following steps.
 Step 1. Go to Administration, click on Configuration, and select Invoice Document Printing.
 Step 2. Click on Advanced Format and select your format.
 Step 3. Click on the option where you have the issue in Ruppee field to set the alignment, such as Header, Body, or Footer.
 Step 4. check this field "" Adjust the alignment accordingly and click on Preview to check if it is set correctly.

If you are using serial number feature and enter during voucher entry but not show on invoice print, you need to follow these steps to fix it:
Step 1: For standard format go to Administration menu then click on Configuration.
Step 2: Select Invoice / Document Printing and select Standard.
Step 3: Choose the invoice type such as Sales, Purchase, etc.
Step 4: Set Y on option Sr. No. wise then save changes.
If you are using any designed format then you need to contact them who customize it for you.

If you can't make 6-digit HSN codes appear in the billing, follow these steps: 
 Step 1:Go to administration. 
 Step 2:Select configuration. 
 Step 3:Choose invoice/document printing. 
 Step 4:Pick standard invoice format and go to sales invoice. 
 Step 5:Search for Body and click on Self Configured. 
 Step 6:Add 2 more characters in the Comm. Code field, ensuring the total width is 80/96/136. 
 Step 7:Press OK and save this configuration. 
 Now, your billing format should display 6-digit HSN codes.

To Customize Sales print format, follow these steps:
Step 1: Go to Administration section, then click on Configuration option.
Step 2: Select Invoice/Document Printing and choose the Advance option.
Step 3: Select the sales voucher type and click on Add format option to create new format.
Step 4: Now, Click on the newly created format then configure the header, body and footer through HTML coding.
Note- The format designing process is chargeable. For assistance, please feel free to write email at support@busy.in or reach out to your local channel partner.

If alternate unit quantity is not showing in invoice print, then follow the given steps to solve this
 Step 1 Go on administration menu
 Step 2 Click on configuration 
 Step 3 Click on Invoice document printing then select standard
 Step 4 Select here invoice in which alternate quantity not showing
 Step 5 Select here self configured option and click on configuration butten attached with the option
 Step 6 Mention some figure with Alt Qty then save
 Step 7 Now print invoice and check

To add new fields in advance invoice format to the stock transfer and delivery note format in BUSY, follow these steps: 
Step 1: Go to Administration and then Click on Configuration.
Step 2: Select Invoice and Document Printing,select advanced and Choose the voucher type (Stock Transfer or Delivery note).
Step 3: Create a new format or modify an existing one if already created. 
Step 4:  Add the new fields in the desired location (header, body, or footer).
Step 5: Save the format and print the format.

If you want to add Mark up value In Design format so you have to follow below given steps:-
Step1: Navigate to the Administration menu.
Step2: Then click on Invoice document printingStep3: Then click on voucher type then click on format.
Step4: Afterwards there is a Header, body, and Footer option you can add the fields from there.
Further if you want to do modification from the company end it'll be chargeable and charges will be 900+18% However you can contact an Authorised channel partner about it.

Yes, you can customize the billing statement template in BUSY,you need to follow :
 Step 1 : CLick on administration
 Step 2 : Configuration
 Step 3 : Invoice/document printing
 Step 4 : Advanced
 Step 5 : Select voucher type
 Step 6 : Select format or can add new to edit or to customize invoice temple
 OR 
 Also you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in that will be customize on chargeable basis"