Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - invoice designing modification
The sales invoice I downloaded from BUSY does not contain the same columns and details as the BUSY e-invoice. How can I modify the sales invoice in BUSY to add/remove columns to match e-invoice?
If the sales invoice you downloaded from BUSY does not contain the same columns and details as the BUSY e-invoice, follow these steps:
First, confirm whether it's format, standard or design.
For Standard Format:
Step 1: Go to the Administration menu.
Step 2: Select Configuration, then Invoice/Document Printing.
Step 3: Choose Standard, and then select Sales Invoice.
Step 4: In the sales invoice settings, enable the E-invoice IRN, Ack. No., Act Date & QR code to the sales invoice to match the format with the E-invoice from BUSY, because these are the only required details to match the invoice.
For Design Format:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select Sales Invoice as the document type.
Step 6: Modify or customise the default invoice template.
Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customise your invoice format according to your needs.
My invoice does not show the complete address of the party including PIN code in BUSY. How can I configure it to print the full address?
If you are unable to print complete address and PIN Code of the party on standard Invoice format then you can check below points :
Step 1 : Set the Screen Resolution as the compatible resolution is 1024x768 with text size as small which you can set as per your screen
Step 2 : For arrange the alignments and Margin you can go to Hardware configuration with the help of steps below:
1 : Go to Administration
2 : Configuration
3 :Hardware Configuration, from here you can check the provided margins and alignments and arrange the same.
4. Chcek the Party master whether you have specified the complete address and proper PIN Code.
For any alignment issues with ADVANCE format firstly you need to check whether the same has been cofigured properly. Refer to steps below for checking configuration of advance format:
1 : Go to Administration
2 : Configuration
3 : Click on Invoice Document printing and go to Advance
4 : From here you can increase the character limit of the PIN Code
5 : For Hardware configuration you can refer the same steps provided above
How can I customize invoices and statements in BUSY to reflect my brand and business information?
In BUSY, we have different type of Format : Standard and Advance Format.
Standard : Its Default format of BUSY and can print in A4 Size. Additional field we can add it through below steps.
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document printing
Step 4: Standard
Step 5: Can enable options which required in print & also can configure body part by increasing the characters of the field which available in Self Configured option.
Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps.
Step1 : Administration
Step 2: Configuration
Step 3: Invoice Document printing
Step 4: Advanced
Step 5: Select Voucher Type
Step 6: Create Format
Step 7: Add field according in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.
Note : For New Format & Modification in Design always done on chargeable basis. For Voucher can do customization from dealer end.
How can I set up and print paychecks without errors?
Setting up and printing paychecks in BUSY typically involves several steps to ensure accuracy and minimize errors. Here's a general guide to help you set up and print paychecks without errors:
Step 1: In BUSY, navigate to the payroll section and create payroll entries for each employee. Enter details such as hours worked, overtime, bonuses, and any deductions or withholdings.
Step 2: Ensure that you've correctly calculated gross wages, deductions, and net pay.
Step 3: Review your payroll tax calculations, including employer and employee contributions. Verify that you've accounted for any tax credits or exemptions that apply to your business.
Step 4 : Use BUSY to generate Salary voucher for each employee based on the payroll entries you've created.
Step 5 : Depending on your payroll process, you can choose to print physical salaryslips . If you're printing physical salary slips, make sure you have pre-printed check stock.
If you need any assistance you can contact to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Customizing invoices in BUSY, including adding a company logo.
Yes, we can customize invoice in BUSY. We can add it field as per our requirement in Advanced Format.
Pls Follow the Below Steps:
Step1 : Administration
Step 2: Configuration
Step 3: Invoice Document printing
Step 4: Advanced
Step 5: Select Voucher Type
Step 6: Create Format
Step 7: Add the field Accordingly in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.
For Logo we can add it both the standard and advanced format.
For Standard : We have to enable the option from below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Standard
Step 5: Select the required voucher type
Step 6: Enable the logo option.
For Advanced : We have to add the Logo field where we required in Header, Body and Footer. We can add more than one logo in advanced format. Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Advanced
Step 5: Select the required voucher type and format
Modifying invoice format design in BUSY and understanding associated charges.
BUSY offers two options for customizing invoices and documents: Standard and Advanced. Let’s explore each option in detail. Please make sure to take latest backup of your data before make any changes.
For Advanced format follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice / Document Printing and choose Advanced.
Step 3: After selecting the voucher type that you want to customize (for example, sale or purchase, etc), you will see the name of your format below it.
Step 4: Clicking on the format name will allow you to customize different parts of the printing format, such as the header, body, & footer etc.
Step 5: In advance format we have give layouts such as A5, slip 3 inch, slip 4 inch. further you can also customize it as per your paper layout.
If you need any assistance with customizing the Standard or Advanced format, please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
What configuration do I need to do to print payment mode and amount breakup on the invoice?
To print the payment mode and amount breakup in the invoice, you need to follow the steps.
Step 1. Go to Administration menu then click on configuration button.
Step 2. Now click on Voucher series configuratoin and select sales button.
Step 3. Now Expand the sales button to select the sale series in which you want to print the settlement breakup.
Step 4. After series selection click on Voucher Configuration button.
Step 5. Now Enable the settlement details selected as Y and click on configure button.
Step 6. Then check the settlement option and select the ledger in which you want to settle the amount.
Step 7. And define the caption name as per your ledger name, then click on ok button to save the changes.
Step 8. Then press esc and go to previous window then click on save button to save the changes.
Step 9. Then make an sale invoice from transaction menu then save the invoice.
Step 10. After that define the settlement amount in respective window and it will auto print in your standard format of invoice with bifurcation.
The invoice I generated from BUSY does not match the format of the e-invoice from BUSY. How can I customize the invoice format in BUSY to match the e-invoice?
If the invoice you generated from BUSY does not match the format of the e-invoice from BUSY, follow these steps:
First, confirm whether it's format, standard, or design.
For Standard Format:
Step 1: Go to the Administration menu.
Step 2: Select Configuration, then Invoice/Document Printing.
Step 3: Choose Standard, and then select Sales Invoice.
Step 4: In the sales invoice settings, enable the E-invoice IRN, Ack. No., Act Date, and QR code to match the format with the E-invoice from BUSY, because these are the only required details to match the invoice.
For design format:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select Sales Invoice as the document type.
Step 6: Modify or customise the default invoice template.
Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customise your invoice format according to your needs.
Missing sections in printed bill copies in BUSY: reasons and troubleshooting steps.
When you encounter missing sections in printed bill copies in BUSY, it can be frustrating, but there are several reasons for this issue, and troubleshooting it requires a systematic approach. Here are some common reasons and troubleshooting steps:
Step 1 : The template used for printing bills may not be configured correctly, causing certain sections to be omitted.
Step 2 : Missing sections may be due to missing or incomplete data in the bill.
Step 3 : The page size or layout settings for the printed bill may not be suitable for the content, causing some sections to be pushed to subsequent pages or cut off.
Step 4 :Review the page layout settings, including page size, margins, and orientation, to ensure they are appropriate for your content.
Step 5 :Utilize the print preview feature in BUSY to see how the bill will look before printing.
Step 6 :Ensure that your printer settings are correctly configured.
Step 7 :If the issue persists and you cannot resolve it on your own, contact BUSY's customer support for assistance.
How can I customize the invoice format in BUSY to include additional fields like outstanding amounts?
To customize the invoice format in BUSY without affecting the default alignments, you can create a new customized template using the template designer feature.
For Advanced format follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on "Invoice / Document Printing" and choose Advanced.
Step 3: After selecting the voucher type that you want to customize (for example, sale or purchase, etc), you will see the name of your format below it.
Step 4: Clicking on the format name will allow you to customize different parts of the printing format, such as the header, body, & footer etc.
Step 5: In advance format we have give layouts such as A5, slip 3 inch, slip 4 inch. further you can also customize it as per your paper layout.
If you need any assistance with customizing the Standard or Advanced format, please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
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