Frequently Asked Questions

To preview and print invoices in BUSY please follow below steps.
Step 1: Open voucher and press ALT+P
Step 2: Select invoice to print then select BUSY format.
Step 3: Then press ALT+P and check preview. 
If preview not woring then check the following :
Step 1: Go to administration then configuration and hardware configuration 
Step 2: Check the printer is selected correct 
Step 3:Check if you can see print preview from other application like PDF and MS Word etc.
Step 4: Go to hardware and printer option in system and check printer status
Step 5: Reinstall printer driver 

If you want to see actual amount of discount amount in column of invoice print please follow these steps:
Step 1: Go to administration menu then click on configuration submenu 
Step 2: Select invoice and document printing and click on standard
Step 3: After that select the invoice such as sale,purchase etc and then click on self configured
Step 4: Specify the characters in total discount amount field and click on ok then save the configuration
Step 5: Afterwards go to transactions menu then open the voucher such as sale,purchase invoice etc and check the preview of bill

To ensure that the invoice type automatically changed based on the basis of tax type either tax invoice or bill of supply while printing invoice, you need to follow these steps:
For standard format:
Step 1: Go to administration then click on configuration sub menu.
Step 2: Select invoice and document printing and choose standard format.
Step 3: Choose the invoice type and after opening it tick on auto print tax invoice of bill of supply on the basis of sale type option.
Step 4: For advanced format you need to contact them who configure it for you.

If you are facing issue with the invoice printout and no lines or border are showing please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on invoice/document printing
Step 4: Then click on standard
Step 5: Then click on invoice such as sale,purchase etc
Step 6: Afterwards select print outer box and vertical lines option as Y to enable it
Step 7: Afterwards save the configuration
Step 8: Then go to transactions menu and open the invoice such as sale and purchase etc 
Step 9: Preview that invoice and check

If you want to reflect billing and shipping addresses on the standard print format generated from BUSY then you can follow the steps. 
 Step 1. Go to administration menu click 
 Step 2. Go to configuration click 
 Step 3. Invoice or document printing click 
 Step 4. Standard click 
 Step 5. Select relevant voucher type then click 
 Step 6. In left bottom side you will get an option of print billing/shipping details separately, press y to yes the option. 
 Now the billing and shipping deatils will print separately.

To add the logo in your company you need to follow these 
 step 1: Go to administration menu
 Step 2: Then click on configuration button
 Step 3: Then click on invoice/document printing option
 Step 4: Then click on standard option 
 Step 5: Then click on invoice such as sale and purchase
 Step 6: Then set print logo option as yes and set path of logo
 Step 7: Make sure logo should be in JPEG format 
 Step 8: Then save the configuration and go to transactions then check in invoice print

To find the print options in BUSY, you may follow below steps: 
 Step 1: Go in administration. 
 Step 2: Select configuration option. 
 Step 3: Under it select voucher serirs configuraion option. 
 Step 4: Select desired voucher type and series. 
 Step 5: Then Click on voucher configuration. 
 Step 6: Enable the option of print invoice after saving. 
 Step 7: Save go back. 
 Step 8: Then open desired voucher and after save it will ask you for print. 
 Step 9: Select format and print the invoice.

Yes, you can add a message to appear in invoice printing by using the daily message feature in BUSY.
To add daily messages in BUSY for printing,follow these steps:
Step 1: Go to Administration menu then select Miscellaneous Data Entry.
Step 2: Select Update Daily Message option.
Step 3: Enter date voucher type, voucher series and daily message and click on save option.
Step 4: Go to Administration again and click on configuration option.
Step 5: Select Invoice/Document Printing and click in standard then choose voucher type.
Step 6: Enable Print Daily Message feature and save then click on save.

If you are unable to print or save invoices as a normal PDF file, follow these steps: 
 1.When you print, print window appears, check by changing the printer driver to 'Microsoft Print to PDF.' 
 2.If PDF creation is successful, then check your printer driver by reinstalling it. 
 3.If the issue persists, take a backup of your data and reinstall BUSY again. 
 4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

if you are facing an issue with the invoice logo file path in BUSY, you can resolve it by setting the correct logo file path in the invoice configuration. Here's a simple guideline:
Step 1: Open Invoice Configuration: Access the configuration settings for invoices in BUSY.
Step 2: Set Logo File Path: Within the invoice configuration, locate the option to set the logo file path.
Step 3: Ensure .jpg Format: Confirm that your logo file is in .jpg format.
Step 4: Example Logo File Path: Enter the correct logo file path, for example: C:\BUSYWin\logo\LOGO 4.jpg.