Frequently Asked Questions

To remove the discount amount column on invoice, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Invoice / Document  Printing option.
Step 3: Select Standard and choose the invoice type such as Sales Invoice, etc.
Step 4: Click on the check box next to the Self Configured then mention 0 on Disc. Amt/Unit field and make sure the total width should be 80 /96 /136.
For advanced format you need to contact them who designed it for you.

To print logo from standard format in BUSY, follow below steps:
Step 1: Go to the Administration menu and then click on configuration submenu
Step 2: Then click on invoice document printing option and select standard option
Step 3: After that select the Invoice type in which you want to print logo and enable print logo option as Y
Step 4: Now specify the JPEG image path for logo in print logo option then select other details as per the requirement and choose save option to save changes and check by printing invoice.

If you want to print original, duplicate, triplicate copies you can follow the steps. 
 Step 1. Go to transaction menu click 
 Step 2. Go to relevant voucher click 
 Step 3. Click on modify mode and open the relevant voucher 
 Step 4. Then press alt + p For print 
 Step 5. Select sale invoice 
 Step 6. Choose format 
 Step 7. Then in number of copies mention three 
 Step 8. Give command of print. 
 Now the three copies will show in print

If you are not getting printed on the physical invoices,even though e-invoicing is enbaled,to enable it you can follow given steps:
 Step 1:Go to the Administration menu,
 Step 2:Click on configuration,
 Step 3:Click on Invoice/Document Prinitng,
 Step 4:Click on standard and sale invoice,
 Step 5:Here you can find an option is Print E-Invoice QR code and Print E-Invoice IRN/ACK No./ACK Date,enable it here, then save this window.
 Now when you generate an e-invoice in BUSY, it will display the E-invoice QR code and IRN number in the printout.

If the invoice is not picking up delivery address details in printout even after I entered it,to resolve this you can follow given steps:
 Step 1:Go to The administration menu,
 Step 2:Click configuration,
 Step 3:Click invoice/Document printing,
 Step 4:Click standard,
 Step 5:Select sale invoice,
 Step 6:Here you can see the option is Print Billing/Shipping Detail seperately,Specify Y then save this window.
 Step 7:Go to the transaction menu,
 Step 8:Open that voucher in modify mode and re print,your billing and shipping address will be auto pic seperately in printout.

If you want to edit bank account details for your invoice print please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on invoice and document printing option and then click on standard 
Step 3: Select the invoice such as sale,purchase etc
Step 4: Afterwards you can specify the bank details information in the bank details field and save the changes
Step 5: Go to transactions menu and open the invoice such as sale,purchase etc then check the print preview of the bill

If Quantity appears as star in invoice printing follow the below steps:
Step1: Go to Administration menu and then click on Configuration section
Step2: Now click on Invoice/Document Printing option and then select standard option
Step3: After that click on Sale invoice option and then click on self configured option displayed in the right side of the window
Step4: Then click on Three dots and incraese the width of the quantity field in numbers but make sure total width should be 80/96/136 only 
Step5: Then save the configuration by press OK button

Yes, you can hide discount column from invoice printing. Follow these steps to do this:
Step 1: Go to administration then click on configuration sub menu.
Step 2: Select invoice and document printing and choose standard format.
Step 3: Choose the invoice type and after opening it tick on self configured then a window will pop up.
Step 4: Here, specify width next the field which column you want to see and on discount specify 0 then save.
Step 5: For advanced format you need to contact them who configure it for you.

You can configured the standard format of quotation by self in BUSY by following below steps:
Step1: Go to Administration menu and then click on configuration option
Step2: Then click on invoice document printing option and select standard format
Step3: Now select sale quotation and click on self configured option shown in the right side of the screen 
Step4: Here you can configure the standard format according to your preferences, ensuring that the total width remains at 136 characters only
Step5: Afterwards, click on ok to confirm and save the configuration.

To preview and print job work invoices and delivery challans in BUSY, you can follow these steps:
1. Open the invoice or delivery challan that you want to preview or print.
2. Go to the "Print" option in the software.
3. Select the desired format, such as PDF or print preview.
4. Review the preview to ensure it is correct.
5. If everything looks good, you can proceed to print the invoice or delivery challan.
Please note that the exact steps may vary slightly depending on the version of BUSY you are using.