Frequently Asked Questions

Solutions to common issues related to Printing Problems — Standard Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Invoice image not loading in BUSY. What could be the reason and how to fix? 

The reason for the invoice image not loading in BUSY could be due to incorrect file path or file name. To fix it, ensure that the file path and name are correct and try reloading the image.

How can I adjust the positioning and alignment of my authorized signature on invoices? 

For adjust positioning and alignment of authorized signature you can design format and for design format you can contact to your authorized dealer.
In standard format you can only resize your image after open image in editing tool.

How do I accessprint old bills and vouchers in BUSY 

Pls Follow the Below Steps for Printing Vouchers or Reports :
Step 1: Display Menu
Step 2: Open the Required voucher or reports as per your requirement.
Step 3: Either Press ALT+ P shortcut Key or Click on Print Option.

While printing invoice not showing unit name in BUSY. How do i resolve it? 

If unit name is not showing in the invoice printed by BUSY, then you need to open the Unit Master and check the Print Name is mentioned or not. If not mention it and then check.

I generated an e-invoice earlier but now need to create the physical invoice with QR code. How can I add a QR code to a finalized e-invoice? 

for Enable QR code in Sale Invoice See flowing Step 
Step:1 Login the Company 
Step:2 Go to Administration Configuration Invoice Document Printing Standard Sale Invoice
Step:3 Enable Print E Invoice QR Code Option then Click Save

I am unable to generate a QR code on my GST invoice. How can I add a QR code to my existing GST invoice? 

for Enable QR code in Sale Invoice See flowing Step 
Step:1 Login the Company 
Step:2 Go to Administration Configuration Invoice Document Printing Standard Sale Invoice
Step:3 Enable Print E Invoice QR Code Option then Click Save

I am unable to edit the invoice header text like Cash Memo, Invoice etc. How can I customize the header text? 

For edit invoice heade follow the below given steps:
 Step 1: Go to Administration
 Step 2: Configuration
 Step 3: invoice and document Printing
 Step 4: Standard
 Step 5: Sale Invoice and then Edit Invoice Heading

Why is the QR code not getting generated on my GST invoices automatically? What do I need to configure? 

To Generate the QR Code you Need to Configur Following Step
Step:1 Login the Company 
Step:2 Go to Administration Configuration Invoice Document Printing Standard Sale Invoice
Step:3 Enable Print E Invoice QR Code Option then Click Save

I need to enter my bank details in the software for e-invoicing. How do I do this? 

to Update Bank Details See Flowing Step 
Step:1 Login the Company
Step:2 Go to Administration Configuration Invoice Document Printing Standard Sale Invoice
Step:3 In Configur Sale Invoice Windows Show Bank Details opton fedd your Company Bank details

How can I change my invoice address formatting from two lines to three lines? 

It is already set in the three lines in the standard format further if you want to change
 then you need to create new format in adavance format as in standard we cannot 
 change.
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