Frequently Asked Questions

1. To print invoice from BUSY follow th steps:
 Step 1: Go to transaction then click on sales invoice or any required voucher type.
 Step 2: Then select the modify option and access the invoice in modify mode.
 Step 3: Press ALT+P shortcut to give print command then select the sales invoice option
 Step 4: Now, Select the print format and click on print.
 2. To email invoice from BUSY follow the steps:
 Step 1: Go to transaction then click on sales invoice or any required voucher type.
 Step 2: Then select the modify option and access the invoice in modify mode.
 Step 3: Press ALT+M shortcut to give email command then select the format and click on email.
 Step 4: select the report format and mention receiver email id then click on send.

In standard format you can easily print HSN code and quantity,For print Hsn code and quantity please follow these steps:
1. Go in Administration then go in configuration 
2. Then Go in Invoice/document printing then click on standard 
3. Then select invoice type like sale invoice and click on self configured 
4. Mention character in Hsn code and in Quantity 
5. Total character should be 136 for portrait and 158 for Landscape 
If you want Hsn code and quantity in design please follow these steps:
1. Go in Administration then go in configuration 
2. Then go in invoice/Document printing click on advanced 
3. Select invoice type and check field in Header part and in body part 
Note-Before changing anything in the Design format, copy the format,Further you can contact to your registered dealer for this.

To print the tax invoice with itemized CGST, SGST, IGST etc along with other details, 
 First, confirm whether it's format, standard, or design. 
 If it's standard format, the tax invoice with itemized CGST, SGST, IGST etc along with other details will automatically come in the default specified size because of its default setting. 
 or 
 If its design format, you need to change in your designed advance format, you need to follow the below option: 
 1. To change the setting in the exiting advance format, you need to contact your local partner or dealer of BUSY, because its chargeable setting is BUSY. If the local partner or dealer of BUSY is not able to do this, 
 2. Then we can be BUSY on a chargeable basis.

To print serial number details on sale invoice you need to follow the steps
 Step1 Go to administration menu and click to configuration and feature option 
 Step2 click on inventory and enable serial number wise details and save 
 Step3 Go to item master from administration then master then item then modify 
 options
 Step4 enable maintain serial number details and save 
 Step5 Go to administration and then configuration 
 Step6 click on invoice document printing and click on standard then sale Invoice
 Step7 Enable Sr no wise option mentioned on the left bottom of design configuration 
 format and save 
 Step8 make the sales voucher with item serial number deatils and save then print and select 
 standard format to see item serial number details in invoice

If the QR code is not printing on the invoice, follow these steps.
 Step 1. Go to Administration, select Configuration, and click on 'Invoice Document Printing.'
 Step 2. Then, click on 'Standard' and select the invoice for which you want to include a QR code.
 Step 3. Press 'Y' to print the E-Invoice/B2C QR Code.
 Step 4. If you have an advanced or customized format, you can add the field for the QR code, and it will appear in the printing.
 Step 5. Before printing the invoice, review the preview. If it appears in the preview but not in the printed copy, check your printer settings.
 Step 6. Update printer drivers. Make sure you have the latest drivers for your printer installed, or you can contact your printer's software support.

If the e waybill number is not reflecting in the printout of invoice please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on voucher series configuration then select the voucher and select the series
Step 3: After that click on optional fields printing and tick the ewaybill number option 
Step 4: Now go to administration menu then click on configuration submenu
Step 5: Click on invoice and document printing and select the standard and then select the voucher such as sale,purchase etc
Step 6: Then click on optional field or transport details printing
Step 7: Make sure it is selected as specified in voucher series configuration
Step 8: You can also select it as as mentioned below and tick the ewaybill number field and save the changes

In BUSY, authorised signature works on user level. We can set multi signature image as per users define in BUSY. To print signature and stamp image in invoice you need to have standard model of BUSY. You can follow below steps for configuration:
Step 1: Go to the Adminstration Tab, select Configuration option
Step 2: Click Feature/Option, select General feature
Step 3: Enable Maintain image & signature with user option 
Step 4: Define user signature image path in configuration tab and click OK button
Step 5: Save General feature window
Step 6: Click invoice/ Document printing option under configuration option 
Step 7: Select invoice type 
Step 8: Enable print user signature option
Step 9: Save printing configuration.
Please note, User signature Image should be named same as user name in BUSY and in JPGE format

If you want to add logo in your invoice you can follow given below steps for this:
 Step 1: Go to administration menu
 Step 2: Then click on configuration button
 Step 3: After that click on invoice/document printing option
 Step 4: Then click on standard option
 Step 5: Then select the invoice such as sales invoice,purchase invoice 
 Step 6: Select print logo option as y to enable it 
 Step 7: After that specify the path of your logo 
 Step 8: Make sure your logo should be in JPEG format
 Step 9: After that you can configure and set its position,print type,height and width as required
 Step 10: Then save the changes and go to transactions menu and preview that invoice and check your logo

To print a sales bill with the added bank details in BUSY below are the steps to follow:-
Step 1: If Using the Standard format of sale go to the Administration menu then the sub menu Configuration Afterwards Invoice document printing(standard).
Step 2: Then click on the Sale option Update bank details under the bank details option and save the Changes.
Step 3: If Using the Advance format of sale then go to the Administration menu and then sub menu Configuration Afterwards Invoice document printing( Advance).
Step 4: Click on Sale voucher type and click on Format then click on the Footer option and update the bank details from there.
Note: Further For the Design format we recommend to contact from Whom you Design the format on a chargeable basis.

To change the company address on the sale invoice in BUSY below are the steps to follow:-
Step 1: If Using the Standard format of sale go to the Administration menu and then the sub menu Configuration Afterwards Invoice document printing(standard).
Step 2: Then click on the Sale option Update the Company Address and save the Changes.
Step 3: If Using the Advance format of sale then go to the Administration menu and then sub menu Configuration Afterwards Invoice document printing( Advance).
Step 4: Click on Sale voucher type and click on Format then click on the Header option and update the Company Address and save the Changes.
Note: Further For the Design format we recommend to contact from Whom you Design the format on a chargeable basis.