Frequently Asked
Questions

Find Solutions to Common Issues Related to query-system - query system

FAQs

Can you help me locate a particular transaction in the system? I am having trouble finding it.

 In BUSY, you can check the particular transaction that has already been entered by using the query system or can view in modify by follow these steps:
To apply query on transaction, follow these steps:
Step 1: Go to display section then click on query system or can press CTRL+Q shortcut key to reach query system.
Step 2: Choose Query on transaction then select all vouchers
Step 3: Enter search string as basis for search, tick on required voucher in which you want to appply query and click on Ok.
To check the particular transaction, follow these steps:
Step 1: Go to administration section then click on transaction option
Step 2: Now, choose the required voucher type then select the modify option.
Step 3: After access the invoice in modify mode, check the details.

I need help locating an old bill or invoice. What options do I have to search for previous records?

 If you want to see your previous invoices from the report please follow these steps:
Step 1: Go to transactions menu
Step 2: Then select the voucher type such as sale,purchase
Step 3: Then you can access your previously generated invoices from modify or list option
Step 4: You can also check various reports of invoices from display menu such as sales analysis,account books etc
To search the invoice follow these steps:
Step 1: Go to display menu
Step 2: Then click on query system or you can also press the shortcut key ALT+Q to open it
Step 3: Then select query on transactions
Step 4: By using these option you can search your invoices

I saved a voucher but can no longer find it. What should I do to retrieve saved vouchers?

 If you have saved a vouhcer but unable to find the same then you can refer the steps below :
1. Open the list of voucher and search the voucher through F3.
2: you can also use Query system by pressing ALT + Q on BUSY screen or can go to Dispaly and then move to Query System
3: Select the option query on transaction
3: Mention that unique bill number in search string.
4: Select voucher type and press Ok
5: Then select the date range and do F2
In case the same has been deleted by any user then you need to use the old backup to retrive that voucher.

How do I search for a product in BUSY

 If you want to search an item in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Item and click on Modify. Choose the item from the dropdown list and the item master will show you.
Step 3: You can also open Item list and press F3 to search by name.
Furthermore BUSY also has a query system to search by using these steps:
Step 1: Press CTRL+Q and select Query on Masters.
Step 2: Select All Masters and enter the Item Name in "Enter Search Stringand tick on check box right to item.
This will also help you to find an item in database.

I sold an item to a customer years ago. They only remember the last digits of the serial number. How can I find the transaction?

 If you sold an item 2 years ago and you want to search the serial number with the last 4 digits, you can apply query for same by follow these steps:
Step 1: Go to display section then click on query system or can press CTRL+Q shortcut key to reach query system.
Step 2: Choose Query on transaction then select all vouchers
Step 3: Enter Last 4 digits of serial number in search string as basis to search, tick on required voucher in which you want to apply query and click on Ok.
Step 4: Afterward, mention the date range to search the data and click on the ok tab.

How can I search for a specific voucher entry amount across all accounts?

 To search for a specific voucher entry amount across all accounts in BUSY you should follow the 
steps
1 Go to display menu and click on query system then click to query on transactions
2 select all vouchers text only
3 search the amounts in search string box and select the vouchers among which you want to search
and select date range then press ok
4 or you can go to the display menu and click on account books then click on account ledger
standard and then all accounts fill the date range and press ok then press F3 for search and fill the amount to search

How can I find and access previous invoices/bills generated through BUSY if I am unable to locate them anymore?

 To find and access previous invoices/bills generated through BUSY please follow below steps :
1: Check the list of transcation and use F3 to search that particular voucher.
2: Press ALT + Q on BUSY screen or go to Dispaly Menu and Move to Query System
3: Select the option query on transaction
4: Mention that unique bill number in search string.
5: Select voucher type and press Ok
6: Then select the date range and do F2.
If you are still unable to find the required data then you can restore the Backup of the data and check.

I saved a voucher but now I can't find it again. How can I retrieve a previously saved voucher?

 If you are unable to find a voucher in BUSY which you have already saved then please check with below steps. 
1. Open the list of voucher and search the voucher through F3.
2: you can also use Query system by pressing ALT + Q on BUSY screen or can go to Dispaly and then move to Query System
3: Select the option query on transaction
3: Mention that unique bill number in search string.
4: Select voucher type and press Ok
5: Then select the date range and do F2

How do I view the sales history and details of a specific serial number

 To view the sales and details of a specific serial number in BUSY, you can follow these steps:
Step 1: Go to the Display menu and click on Sr. No-wise Reports.
Step 2: Select Item Serial No. History and enter Item-Serial No. & date and open the report. This report will show you all transactions done with that serial no.
Step 3: You can also query on that serial no. by pressing "CTRL+Qand select Query on Item Serial No.
Step 4: Enter the serial no. and date and can view the report.

How do I view reports by invoice/voucher number?

 If you want to view reports based on invoice or voucher numbers in BUSY, you can easily do 
so by using the search option and entering the specific invoice or voucher number to
generate the report. To use this feature, follow these steps:
Step 1: Use the Query system by pressing Ctrl+Q on your keyboard.
Step 2: Click on the "Query on transaction" option and define the voucher number. Then
click on the "Ok" button. This will open a report in which the specific voucher number you
entered will be mentioned.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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