The software connection gets disconnected frequently when accessing remotely. What can cause this issue and how do I fix it?

The frequent disconnection of the software when accessing remotely can be caused by various factors such as unstable internet connection, network/firewall settings, or issues with the remote access tool. To fix this issue, you can try the following steps:
 1. Check your internet connection: Ensure that you have a stable and reliable internet connection. If your connection is weak or intermittent, it can cause frequent disconnections. Consider troubleshooting your internet connection or contacting your internet service provider for assistance.
 2. Verify network/firewall settings: Check if your network or firewall settings are blocking the remote access tool. Adjust the settings to allow the necessary connections for remote access. You may need to consult your IT department or network administrator for help with this.
 3. Try alternate remote access software: If the issue persists, you can try using a different remote access tool like AnyDesk or TeamViewer. Sometimes, compatibility issues between the software and the remote access tool can cause disconnections.
 4. Contact customer support: If none of the above steps resolve the issue, it is recommended to reach out to the customer support of the software provider. They can provide further assistance and troubleshoot the problem specific to the software and your setup.