Frequently Asked Questions

Solutions to common issues related to TaxationE Invoice Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the expected turnaround time for resolving issues faced during e-invoicing in BUSY?

It vary upon the issue facing in generating e-invoice

Does BUSY integrate with e-invoicing IRN system?

Yes, BUSY integrates with the e-invoicing IRN system.

What is the cancillation limit for E-invoice?

The cancillation limit for E-invoice is 24 Hours.

How long does it take for IRN to get generated after invoice generation?

It will show immediately after generate e-invoice

I configured e-invoicing for BB customers only. How can I also enable it for BC customers?

E-invoice cannot be generated for B2C transactions.
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