Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice generation

FAQs

Can I generate an invoice against a specific challan?

Yes, you can generate an invoice against a specific sale or purchase challan.

How long is the e-invoice data stored in BUSY?

The e-invoice data is stored in BUSY for an indefinite period of time.

How long does an e-invoice remain valid after generation?

E-invoice remains valid for indefinite period untill you can cancel the e-invoice 

If I have items in stock but put them in one invoice/challan in BUSY, will it generate separate e-invoices for each item?

No, one invoice in BUSY will not generate separate e-invoices for 50 items.

I made a purchase return to my supplier. Do I need to generate an e-invoice for the purchase return?

There is no need to generate an e-invoice for Purchase return with items.

I have some queries on reconciling my e-invoices with GST returns. Can you please guide?

Please we need to know what kind of queries you have in E-invoice

Do I need to set distance as km for eway for invoices below Rs. ,.

Yes, you can mention 0 distance it will auto calculate distance from pincodes.

How do I add my company name, address and other details to the e-invoice template?

Company name and address will autopick according to the configuration of the company

I have two firms with different GSTINs. Can I generate e-invoice for both in BUSY?

Yes, you can generate e-invoices for both firms with different GSTINs in BUSY.

Does my login remain the same after registering API credentials on BUSY?

Yes, your login remains the same after registering API credentials on BUSY.