Frequently Asked Questions

To enable auto-invoicing in BUSY, Kindly follow in step below: 
 Step1 : Go to administration, configuration 
 Step2 : Select Feature and options and click on Gst/Vat. 
 Step3 : Check e-invoice required is enable and e-invoice configuration is correct. 
 Step4 : Make sure that the necessary credentials are validated, 
 Step5 : If no login on e-eway portal, select on registration and click for GSP. 
 Step6 : verify OTP and create new users of webtel and pinnacle 
 Step7 : Exist and Again select configuration option. 
 Step8: Then voucher series configuration, select voucher type sale 
 Step9: Select on voucher configuration, Yes generate e-invoice after saving . 
 Threshold for auto e-invoice generation is set correctly.

You can generate an e invoice if your shipment is going by bus or courier.
To generate an e invoice along with vouchers, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type of which you want to generate E Invoice.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no., Place, Pincode, etc and save.
Step 4: After saving the voucher a window will appear of E Invoice generation, select yes on it.
Step 5: Check all the details and generate E invoice and wait for the process. After that you can print E invoice.

Follow below steps to find the optiomal system requirements and configurations to ensure smooth printing of e-invoice:
Step 1: Install .netframework in system.
Step 2: Take latest backup of your data.
Step 3: Only latest setup must be install in control pannel.
Step 4: Exclude BUSY from your antivirus or through window security.
Step 5: Run BUSY as administration.
Step 6: Set UAC compatabilty.
Step 7: Type UAC in search bar of system.
Step 8: Then a window will appear name called change user control settings.
Step 9: Set it down.
Step 10: Right click on BUSY icon.
Step 11: Then go in properties, click on compatabilty.
Step 12: Click on run this program as administration and run this program as compatibilty mode for.
Step 13: Check regional settings of your system also.

You may check below instructions,to ensure that your BUSY is compatible with the e-invoicing system: 
 1: Check your BUSY model,As e invoicing feature is avialable in Standard/Enterprises model only. 
 2: Enable E invoicing on your GSTIN through E invoice portal. 
 3: Enable e invoicing option through, Go in administration,select configuration,click on features/options,then in GST/VAT enable e invoice required option. 
 4: Check GSP id is created or not. 
 5: Validate GSP id. 
 6: Go in administration, select configuration and click on voucher series configuration then enabale Genreate E invoice after saving. 
 7: Update it with latest release. 
 For further assistance can contact on our 24*7 helpline No.8282828282 or can mail us on support@busy.in

If you have completed the E-Invoice registration but the option is not visible in BUSY, 
 Step1: Check BUSY is running on latest release
 Step2:You may go to administration by going to Features and Options 
 Step3: Click on GST/VAT and enabling the E-Invoice option
 Step4: Complete the configuration of e-invoice and GSP .
 Step5: Link the GSP ID account to BUSY for e-invoicing.
 Step6: Log in to the GST e-way bill portal.
 Step7: Go to the Registration.
 Step8: Click on for GSP 
 Step9: Verify with OTP, Click on the add/new option.
 Step10: Select user name and select Webtel and Pinncale
 Step11: Create new password and done
 Step12: Configure the Generate E-Invoice after saving option in voucher series Configuration.

"According to government rules, you cannot modify the e-invoice because it has already been uploaded to the portal as same invoice number,you need to cancel it first, 
 To cancel the voucher you can follow these steps: 
 Step 1:Go to the Transactions menu, 
 Step 2:Click on sales,and open it in modify mode, 
 Step 3:Give command CTRL + X,click ok,then specify Y to cancel on e invoice Portal also,give reason of cancel then click ok,the e invoice will be cancelled. 
 Then you have to generate new invoice again with the changes you want, with different invoice number,and e invoice generate again. 
 Further may be change date from your side manually by mistake or any reason.

There are the Many reasons and it's solutions for not generating e-invoices properly in BUSY, the following are : 
Step 1: Voucher number cannot be start from zero.
Step 2: In Account Master, Mention Correct GST Number,Station and Pincode.
Step 3 : Account master should be Registered. 
Step 4. Once E-invoice has been generated on same invoice number and user have cancelled it then e-invoice cannot be generated on it, need to generate new invoice. 
Step 5. User's GSTIN should be enable E-invoicing on E-invoicing portal.
Step 6. Mention correct Station to location and pincode 
Step 7. In BUSY, GST Configuration should be correct and proper.
Step 8. In GSP Configurtion mention correct GSP ID's that is generated from E-way \ E-invoice portal.

There are the Many reasons and it's solutions for not generating e-invoices properly in BUSY, the following are : 
Step 1: Voucher number cannot be start from zero.
Step 2: In Account Master, Mention Correct GST Number,Station and Pincode.
Step 3 : Account master should be Registered. 
Step 4. Once E-invoice has been generated on same invoice number and user have cancelled it then e-invoice cannot be generated on it, need to generate new invoice. 
Step 5. User's GSTIN should be enable E-invoicing on E-invoicing portal.
Step 6. Mention correct Station to location and pincode 
Step 7. In BUSY, GST Configuration should be correct and proper.
Step 8. In GSP Configurtion mention correct GSP ID's that is generated from E-way \ E-invoice portal.

E invoice will generate of all the invoice values even it is above 1 lack rupees.
To generate an e invoice along with sales invoice, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type of which you want to generate E Invoice.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Place, Pincode, etc and save.
Step 4: After saving the voucher a window will appear of E Invoice generation, select yes on it.
Step 5: Check all the details and generate E invoice and wait for the process. After that you can print E invoice.

IRN is Invoice Reference Number. For generation of IRN you need to create E-invoice. please follow below mention steps for E-invoice generation from BUSY:-
 Step 1:- Login E-way Bill Portal
 Step 2:- Registration 
 Step 3:- For GSP
 Step 4:- Verify OTP
 Step 5:- Add GSP Id and password by selecting GSP user Webtel Electrosoft Pvt Ltd Or Pinacel Finvers Advisor Pvt Ltd
 After creation of GSP ID password enter details of GSP in BUSY please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Feature/ option
 Step 4:- GST/VAT
 Step 5:- Enable E-invoice Required option and then GSP configration. Enter GSP Id password which is created from E-way bill portal. Then create invoice