Frequently Asked Questions

If print preview and PDF download options are present in BUSY but not functioning, you can try the following steps to resolve the issue:
Step 1: Check PDF Viewer Software, Ensure that you have a PDF viewer software installed on your computer, such as Adobe Acrobat Reader. The software needs...

To enable E invoice in the E invoice portal, follow these steps:
Step 1: Visit the E invoice Portal, Go to the E invoice portal's website, which is typically provided by your country's tax authority. In your case, the website is https: einvoice1.gst.gov.in .
Step 2: Access the Registration...

To print only the invoice and not the E way bill in BUSY, you need to follow the below steps:
We have two options to print:
First Option:
Step 1: Open the specific sale invoice voucher for which you want to print the e invoice.
Step 2: Access the transport...

Step 1: Open the invoice generation process:
Open the accounting software or invoicing you are using.
Go to the section or feature that allows you to generate or create an invoice.
Step 2: Verify the data to be imported or entered:
Check if you are importing data from another...

If the e invoice print is not coming in BUSY despite the print option being visible, you can follow the steps you've mentioned to troubleshoot and potentially resolve the issue. Here's a more detailed breakdown of these steps:
Step 1: Give Everyone Permission to the BUSYWin Folder:
Right click on...

If the print preview and print options for E invoices are enabled but not working, you can follow the steps you've mentioned to troubleshoot and potentially resolve the issue. Here's a more detailed breakdown of these steps:
Step 1: Give Everyone Permission to the BUSYWin Folder:
Right click on the...

There could be several reasons why you are unable to generate invoices in BUSY even after entering all the invoice details. Some possible reasons could include:
Step 1: While generating an e invoice, you should check the possible error before generating by clicking on the check possible error option.
Step...

If the Print Invoice option in BUSY is not working and nothing happens when you click on it, there could be several reasons for this issue. Here are steps to troubleshoot and resolve the problem:
Step 1: Check Printer and Default Printer Settings, Ensure that your printer is correctly connected,...

To generate the e invoice automatically, but it is not happening for that, you need to check the below settings:
Step 1: While generating an e invoice, you should check the possible error before generating by clicking on the check possible error option.
Step 2: Ensure that e invoice configuration...

To print or download e invoices from the portal, follow the steps below:
Step 1: Visit the E Invoice Portal, Go to the e invoice portal's website, which is typically provided by your country's tax authority. In your case, the website is https: einvoice1.gst.gov.in .
Step 2: Log in, Click...