Frequently Asked Questions

There could be several reasons Why is the invoice generation functionality not working for you. Some possible reasons could be:
Step 1: While generating E invoice you should check the possible error before generating by clicking on check possible error option.
Step 2: Ensure that e invoice configuration is done...

If the e invoice preview is not showing in the browser before printing, you can follow the steps you've mentioned to troubleshoot and potentially resolve the issue. Here's a more detailed breakdown of these steps:
Step 1: Give Everyone Permission to the BUSYWin Folder:
Right click on the BUSYWin folder...

To Start the Einvoicing feature in BUSY you need to have latest BUSY Release and the feature is available on standard model onwards . To enable einvoicing in BUSY you need to follow the steps 
Step1 Go To Administration menu and click on configuration
Step2 click on features option and...

If you are unable to print E-waybill and E-invoice from BUSY follow these steps to troubleshoot these error:
Step 1: Go to control panel and click on program and features
Step 2: Then click on turn windows features on or off then make sure 3.5 DOT NET FRAMEWORK should be...

To print the invoice acknowledgement number and customer details on my sales invoice, you need to confirm the below step:
Step 1: To print the invoice acknowledgement number and customer details on my sales invoice, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make...

To ensure that the invoice acknowledgement number prints properly on your sales invoices, you need to check the settings in the BUSY:
Step 1: To print the invoice acknowledgement number, ensure that e invoice confirmation is done in GST or VAT.
Step 2: Also, make sure that your QR code...

To find the desktop experience feature in BUSY, you need to follow below step:
Step 1: Log in to your Windows Server 2012 R2 using an account with administrative privileges.
Step 2: Open the Server Manager. You can usually find this in the taskbar or by pressing the Windows key...

The reason why your E Invoice printout does not match the invoice details on the accounting software could be:
Step 1: Check the invoice details:
Verify if the invoice details entered in the accounting software are accurate and up to date.
Ensure that all necessary information, such as customer...

To attach or combine the invoice and available PDFs so they are together in one file, you need to follow the below steps:
First Confirm whats it's format Standard or design.
If its standard format, This can be done by going to the settings menu with the below steps:
Step...

The invoice and available are created at the same time in the same PDF file, you need to follow the below steps:
First Confirm whats it's format Standard or design.
If its standard format, This can be done by going to the settings menu with the below steps:
Step 1:...