Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Print.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

Why do I need to change my GSP ID to Webtel for printing e way bills?

You need to change the GSP ID to webtel for printing e way bill when issue in the pinnacle GSP ID.

Why is there a limit of only hours to print an e-invoice after generating it?

There is a time limit of 48 hours to print an e-invoice, as specified by the government in its notification.

The E-way bill printing is delayed. What could be the reason for this?

If E-way bill printing is delayed you need to check your internet connectivity it should be stable .

I want to remove GR number from E-Way bill printout. How can I do this in BUSY?

In E-way bill print you can't change anything because it is directly print from e-way bill portal

I want to add additional columns in the EV bill format. How can I customize it?

It is directly print from e-way bill portal you can't made any changes in this format

Will the transport details be shown on the e-way bill print which i added in voucher?

Yes the transport details be shown on the eway bill print which you added.

I want to save my e-bills directly to a folder, is it possible in BUSY?

No it is not possible to print e-way bill in a particular folder

How long does it take for e-way bills print after generating them?

After generate e-way bill you can print e-way bill immediately
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