Frequently Asked Questions

Solutions to common issues related to Taxation — Gsp Gov Portal.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why am I getting an error that says "GSP credential cannot be blank for generating E-way bill? 

You are getting the error because the GSP credential is not mentioned or left blank while generating the E-way bill.

I have multiple companies registered. How do I switch between them on the portal? 

Please seek guidance from the GST helpdesk or a tax professional regarding switching between multiple companies on the GST portal.

Do I need to update GST number on GST portal as well if I change it in the software? 

Yes, you need to update the GST number on the GST portal if you change it in the software.

The e-invoice service seems to be down. How long will it take to come back up? 

As E-Invoice is a government portal , if it appears to be down kindlay contact on portal Helpline No.

Is there a time limit to upload e-invoices to the GST portal in BUSY after generation? 

Yes There is a time limit of 24 hours afte generation of e invoice to upload on gst portal.

How many invoices can I generate in a day using BUSY? Is there any limit? 

There is no specific limit on the number of invoices that can be generated in a day using BUSY.

How long will it take to restore the portal login if it's down for BUSY? 

If you wants to know about GST portal troubleshooting, You need to contact to your accountact or tax consultant.

I am trying to register a new company on the GST portal but am unable to do so. What steps should I follow to register a new company? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

I already have a GSTIN but want to register a new company name and link it to the same GSTIN. What is the process to do this? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

I want to transfer my existing GST registration to a new company name but retain the same GSTIN. What steps should I follow to do this? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.
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