Frequently Asked Questions

Solutions to common issues related to Taxation — Gsp Gov Portal.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I have two different company registration portals and want to link them. How can I link my GST portal registration to my E-Waybill portal registration? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

When trying to register a new company name on the GST portal, why am I not receiving the OTP to complete the registration process? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

Why am I unable to see the option to register a new company name on the GST portal using my existing GSTIN? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

I want to make changes to my GST details but the portal keeps giving errors. What steps can I take to troubleshoot? 

If the error is from Gst portal you need to contact to gst portal support team for resolution.

I tried saving and confirming my details multiple times on the GST portal but it's not working. What could be the reason? 

If the error is from Gst portal you need to contact to gst portal support team for resolution.

My GST number is showing as invalid on the GST portal when I try to connect BUSY. What should I do? 

If your GST number is showing invalid on GST portal 
Double check the GST number entered on portal

I need help understanding the process of using the same GSTIN for multiple company registrations. Can you please guide me? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

What should I do if I am unable to open the GST registration portal website? Are there any troubleshooting tips? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

Why am I unable to edit or update my company name on the GST registration portal after registration? 

For GST portal registration related enquiry you may contact the official GST portal or consult a tax professional.

I am unable to upload documents on the portal. What may be wrong? 

Kindly contact your CA regarding the GST portal or can contact the support helpline number of GST Portal.
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