Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How often do I need to generate a new OTP in BUSY for gst related work and does it expire.
Time for generating new Otp is either 6 hrs or 30 days as selected by you on gst portal.
Can I cancel the data export process from BUSY to Excel/CSV files if it is taking too long?
No, you cannot cancel the data export process from BUSY to Excel/CSV files if it is taking too long.
Will the debit notes and credit notes entered in BUSY automatically reflect in GST return filing reports?
Yes, the debit notes and credit notes entered in BUSY will automatically reflect in the GST return filing reports.
Do I need to install any additional tools to generate JSON file for returns in BUSY?
No, you do not need so install any additional tools to generate JSON file for GST returns from BUSY.
I am unable to cancel an invoice in BUSY. It is showing as canceled but the invoice number still appears in my GST report. How can I fix this?
Cancelled vouchers are also part of document issued section in the GSTR1, so it will appear in it.
What customer support is provided by BUSY?Can you guide me on converting my invoice excel file into the right format for GSTR- filing?
BUSY provides customer support for their accounting software. They can assist with converting invoice files for GSTR-1 filing.
How do I map my business data to the right fields in the GST templates in BUSY?
When you generate Gstr1 return through template it will automatic map Business details no need to add manually
My accountant is unavailable currently, can you guide me on validating HSN codes as per GSTR- norms?
Yes, You can validate the HSN codes in the item master according to the GST norms from BUSY.
I missed the deadline for filing nil returns. Can I still file a belated return?
You can visit gst portal to check deadline for nil return filling and any penalty in this regard
Can you help me how to generate GSTR 1 with plain excel in BUSY online?
Plain excel feature is not available right now in BUSY only you can generate from JSON or CSV