Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What are the different file formats supported for GST filing?

BUSY supports different file formats for GST return filing, such as JSON, CSV, As per Govt Template and plain Excel.

Can your advocate help with filing returns for free?

We can help you to generate you retrun from BUSY which you can upload on gst portal according to retrun.

How do I export data from R?

Can export gstr1 in excel by display - gst reports - gst return - gstr1 e return - plain excel.

How to resolve GSTR4 return issue?

It is always advisable to use latest govt. utility for any return filing you can download latest file from https://www.gst.gov.in/download/gstr4/offline

The GST file downloaded from BUSY shows an advance payment, but there is no entry for it in the software. How do I resolve this issue?

Please provide more details about which GST return file you have generate from BUSY which shows the advanced payment.

I want to make amendments to debit notes and credit notes on the GST portal. What steps should I follow to do this correctly?

To amend the debit notes and credit notes on the GST portal, you will have to contact your CA.

I think I may have uploaded an incorrect invoice earlier which is now causing problems with my GST filing. What should I do?

If you have uploaded incorrect return on portal then you can reset your data on portal before filing it.

I am unable to amend debit notes and credit notes on the GST portal. How can I resolve this issue?

To amend the debit notes and credit notes on the GST portal, you will have to contact your CA.

My GST returns got rejected due to error code XYZ. What does this error mean and how to resolve it?

There is no such error XYZ when you upload your GST return on portal. Kindly enter the correct input.

How often do I need to generate a new OTP in BUSY for gst related work and does it expire.

Time for generating new Otp is either 6 hrs or 30 days as selected by you on gst portal.
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