Frequently Asked Questions

Solutions to common issues related to Taxation — Gst Reconciliation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to view a detailed transaction audit trail. Is there a report or log I can use? 

Yes, in BUSY, you can view a detailed transaction audit trail in the Audit Trail report. This report will show you all the additions, modifications, and deletions made to any voucher in the software.

I have downloaded GST returns for multiple months but am unsure how to reconcile them with my BUSY data. What is the process to reconcile month-wise GST returns with BUSY?I am unable to generate financial statements or reports. How can I resolve this issue? 

To reconcile data of GST,go to:
 Step 1 : CLick on transactions
 Step 2 : GST misc utilities
 Step 3 : Download GSTR JSON data
 Step 4 : Reconcile GSTR data month wise

I want to add a custom column in the sales register to track which invoices are available on the GST portal. How can I do this? 

In sales register no option to add a column which shows weather the bill available on portal or not. However, you can use GSTR1 Reconciliation option to match your sales data with portal.

I am unable to download my GST reports for reconciliation. The OTP is not being received after initiating the download. What should I do? 

If unable to download gst report for reconciliation check:
 Step 1 : Wait for OTP delvry
 Step 2 : Check mobile internet
 Step 3 : Ressend OTP
 Step 4 : Check DND settings

My old purchase invoices are showing up in the wrong GST return period. Why is BUSY putting them in the wrong month? 

If showing in wrong month pls check:
 Step 1 : Data entry
 Step 2 : mismatch period
 Step 3 : GST setting
 Step 4 : Date of supply
 Step 5 : ITC reversal

Do I need to enter username and password to download GST reports or is OTP sufficient? 

If you want to download gstr json data in BUSY for gst reconcilation , so you need to enter gst portal user name in gst tab by administration - feature - gst tab.

The input tax credit amount is not reflecting correctly in BUSY. What could be the reason? 

The input tax credit amount may not be reflecting correctly in BUSY due to incorrect tagging of bills or entries, late filing of supplier invoices, or issues with the software's GST summary view.

What is the difference between the comparative view and the JSON data view in Reconcile GSTR-? 

The comparative view in Reconcile GSTR-1 shows the difference between the data in BUSY and the data uploaded in JSON format, while the JSON data view shows the data uploaded in JSON format.

How do I check in BUSY which vendor bills are showing in A but not B? 

To check in BUSY which vendor bills are showing in 2A but not 2B, you can manually compare the data in the GSTR 2A and GSTR 2B report in the GST reconciliation report

Invoices are missing in BUSY even though uploaded to portal. What should I do? 

If invoice is missing in BUSY data but showing on Gst portal then you have to enter same invoice in your BUSY data after that you can reconcile your gst data with BUSY
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required