Frequently Asked Questions

Unable to find ITC record from previous financial year because:
 Step 1 : Data entry errors
 Step 2 : Date range selected
 Step 3 : Filter applied
 Step 4 : User rights

If your BUSY license subscription has expired, you will not be able to download the GSTR JSON file for reconciliation, as the reconciliation feature is part of the BUSY License Subscription (BLS).

To view the GSTR1 data in the Reconcile option, you can go to the GSTR1 report in BUSY. The Reconcile option will show the data from the GSTR1 report for reconciliation purposes.

To update the URL changes in software,you need to follow:
 Step 1 : Check your GST portal is up to date
 Step 2 : Access software setting and update the URL

you can concern to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at "support@busy.in".

To check for errors in purchase return filed in GSTR2 you should download the GSTR 
2B or 2A json data where you can reconcile the BUSY data with portals json data

Yes, the system is following government rules regarding ITC data in BUSY. You can claim ITC as per GSTR2A or GSTR 2B in order to generate GSTR3B as per claimed ITC.

If you seeing missing invoices in GSTR-2B reconciliation check:
 Step 1 : Mismatch GSTIN
 Step 2 : CHeck data entry
 Step 3 : Invoice not filed
 Step 4 : errrors

No, We do not have any option of capital goods section in tagging option but while adding the purchase voucher in BUSY you can select ITC eligibility as captial goods.

BUSY allows you to download GSTR1 for reconciliation, and you can add custom columns as per the requirements. For more customization you may contact to your authorized channel partner.